Sophia's Pizza Restaurant
Pizza Restaurant
$$
3.9
(369)
Sophia's Pizza Restaurant has faced significant criticism from customers regarding its service quality and food consistency. While some dishes, such as grinders and select pizzas, receive praise for their authenticity and flavor, many patrons report disappointing experiences with their meals and service. The ambiance appears clean but lacks charm, leading to an overall mixed impression.
Restaurant website: Website
Phone number: (860) 379-8589
Address: Ledgebrook Plaza, 200 New Hartford Rd, Winsted, CT 06098, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Disappointing! Our family picked up some grinders for a picnic, and they were just mediocre. The portions felt small for the price and lacked flavor. The staff seemed overwhelmed during the busy lunch hour. I’d advise the management to seriously reconsider their approach if they want to keep loyal customers. " (*Curated Review*)
" Had a lovely date night at Sophia's! We ordered a variety of dishes to share. The chicken parmesan was a standout; it tasted freshly made, unlike some chain places I’ve been to. The waitstaff was friendly and made great recommendations. The atmosphere was nice enough for a casual dinner too. We were thrilled with the overall experience and would definitely recommend it to couples looking for a casual eatery. " (*Curated Review*)
" Sophia's has become a bit of a mixed bag for me. On some visits, the food is above average, but on others, it falls flat. My most recent experience was unfortunate; my pizza was burnt on the edges and nearly inedible. However, I will say that the staff is generally friendly, and they've been responsive when I've reported issues. I applaud their efforts but hope they can bring back the consistency I once associated with this place. " (*Curated Review*)
" The lunchtime crowd was thick when I visited, but the staff managed well! I ordered a classic pepperoni pizza, and it was delightful. The crust was crispy, and the cheese melted perfectly. I loved that they had a slightly spicy sauce which made all the flavors pop! A little pricey compared to other places, but you definitely get what you pay for. I look forward to returning soon! " (*Curated Review*)
" Our experience at Sophia's was quite disappointing. Despite being regular customers, the service has dipped significantly. My family ordered a selection of pizzas for a get-together, and they arrived over an hour late and cold. It failed to impress anyone. Adding to the disappointment, the quality of the ingredients felt subpar compared to what we had come to expect. Very unfortunate! If service doesn't improve, it's difficult for us to justify coming back, as there are many other great local options. " (*Curated Review*)
Archived Reviews (297)
" After what I can only describe as a regrettable dining experience, I'm compelled to share my thoughts about Sophia's. I was drawn in by the promise of good food, but my excitement quickly turned to dismay when the food I received was lukewarm and unappealing. I had a veal parmesan that was so dry it could barely be chewed, paired with a bland salad that felt neglected. The saving grace was our waitress, who remained friendly and attentive despite the chaos around her. Management really needs to step up their quality control if they want to keep customers coming back. " (*Curated Review*)
" Overall, I am satisfied with my experience at Sophia's. My friends and I recently enjoyed a lovely evening with delicious food and warm service. We ordered various items, and each one was flavorful, particularly the Alfredo pasta and breadsticks. The cozy atmosphere added to our lovely night out. I would recommend this place to anyone seeking a relaxed dining experience. " (*Curated Review*)
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