Papa Murphy's | Take 'N' Bake Pizza
Pizza Restaurant
$
4.4
(221)
Papa Murphy's emphasizes a take 'n' bake concept with an array of customizable pizzas. Many customers appreciate the freshness and quality of the ingredients, contributing to a positive perception of authenticity. However, the service and experience can vary, with some reports of inconsistencies in order accuracy and staff attitude.
Restaurant website: Website
Phone number: (509) 754-2802
Address: 143 1st Ave NE, Ephrata, WA 98823, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The last time I ordered from Papa Murphy's was a total disaster; I ordered a special pizza but it came out totally different from what I requested. I called the store, and while they were apologetic, their response left me frustrated. It dampened my experience quite a bit because I had planned for a pizza night with friends. Quality of the food is excellent, but the service mishap really threw off the whole experience. I hope it's not a recurring issue, but it makes me hesitant to put in another order. " (*Curated Review*)
" I used to dine at a lot of pizza chains, but Papa Murphy's changed my view on take-out pizza entirely! Their service blew me away—quick, friendly, and attentive to details. The pizza I got was packed with flavor and made with fresh ingredients. Their crust is also a big factor; it was buttery and crispy just like I like. I appreciated being able to customize it my way, and you can't beat the convenience of baking it fresh at home. Will definitely return, and I’m excited to try new flavors! " (*Curated Review*)
" During a recent family gathering, we decided to give Papa Murphy's a go. Despite some earlier hesitations due to varying reviews, we were pleasantly surprised! From the moment we walked in, service felt warm and inviting. We ended up ordering a variety of pizzas, including the medley and a classic cheese. Everything baked up nicely! The flavors were on point, and everyone left satisfied. I think we have found our go-to pizza place. Highly recommend for a night in! " (*Curated Review*)
" The staff was welcoming, but I had an unfortunate experience with my last order as it was incorrect. I ordered a one-topping pizza and received one with different toppings. They were happy to fix it, but it took an additional 15 minutes, which was frustrating. The pizza itself was delicious once I finally got it at home, but the inconvenience made it less enjoyable overall. I think they should double-check orders before handing them out to avoid such mishaps. " (*Curated Review*)
" I've had my share of letdowns when ordering pizza, but the experience at Papa Murphy's really stood out for me. Their Hawaiian pizza was delicious, a perfect harmony of flavors. The pizza felt freshly made right in front of me, giving me confidence in the quality. While it took a few minutes longer than expected to prepare, I got a discount for the wait, which I thought was a nice touch. I appreciate a company that values its customers. I would recommend stopping by for a delicious pizza that feels and tastes fresh. " (*Curated Review*)
Archived Reviews (178)
" I wish I could give zero stars. My last experience left me feeling discouraged. I ordered a vegetarian pizza and - believe it or not - there was meat left on it! For someone who has dietary restrictions, this was not only disappointing but also very concerning. The manager did not appear concerned about correcting the mistake when I brought it to their attention. I understand mistakes happen, but the lack of seriousness towards dietary issues is frightening. I won't be going back, and I'm sharing this so others are forewarned. " (*Curated Review*)
" Will not go back to this location! I ordered online and when I picked up my pizza, they had it sitting under the heat lamp and it was not fresh. The cheese was already browning, which is a huge letdown. I raised my concerns with staff, but they apologized without offering any resolution. It’s frustrating because I had been looking forward to a nice dinner and instead had to make the best of it with a subpar pizza. I urge the management to pay more attention to how pizzas are stored before pickup. " (*Curated Review*)
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