El Pollo Loco
Mexican Restaurant
$
4.1
(1184)
El Pollo Loco is widely recognized for its flame-grilled chicken and freshly made offerings, reflecting a strong emphasis on authentic Mexican flavors. Customers often praise the quality and freshness of the food, making it a popular choice for those looking for quick yet satisfying meals. However, inconsistencies in service and cleanliness in some locations have been noted.
Restaurant website: Website
Phone number: (817) 684-9020
Address: 1900 Central Dr, Bedford, TX 76021, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco is a reliable stop for delicious fast food. Their grilled chicken has a flavorful marinade that is quite addicting! The dining area is clean, and although there was a short wait, the staff was warm and welcoming. I appreciate their focus on fresh ingredients, but the reason I keep coming back is definitely for that chicken! " (*Curated Review*)
" Honestly, El Pollo Loco has probably the best fast-food chicken I've had! The service was quick and pleasant, and the atmosphere was lively and clean. I loved the customizable bowls, but I wish they offered more exclusive options. Still, I can't wait to return soon! " (*Curated Review*)
" I really wanted to like El Pollo Loco, but sadly, it was not as good as I anticipated. The chicken was overcooked and lacked moisture. However, the staff were friendly, and the atmosphere of the restaurant was pleasant. I do appreciate the cleanliness but won’t be coming back for a while unless I hear major improvements. " (*Curated Review*)
" El Pollo Loco offers an impressive variety of flavors. I loved trying their different types of salsa, and the chicken was beautifully cooked. The layout of the restaurant was cheerful and welcoming. I will definitely return, especially with friends! " (*Curated Review*)
" Had a not-so-great experience at this location. The chicken was dry, and the service barely made up for it. The tables were also a bit dirty, which wasn't appealing. I think I might try another location next time, especially if the quality varies this much. " (*Curated Review*)
Archived Reviews (949)
" During my recent visit to El Pollo Loco, I was thoroughly impressed with the quality of the grilled chicken. It was juicy and seasoned perfectly. The menu has many authentic Mexican options, which made it hard to choose! The salsa bar was an excellent addition as well. However, I felt like the portion sizes could be a bit more generous given the price. Overall, it was a delightful experience, and I can't wait to come back! " (*Curated Review*)
" I had a very mixed experience at El Pollo Loco. While the chicken was flavorful and the options were numerous, I found the service to be lacking. The staff seemed overwhelmed on a busy day, which led to a few mix-ups with our orders. The décor is quite inviting, and I appreciated the salsa bar as it offered a nice customization option for the dishes. Overall, worth trying, but hope for better service next time. " (*Curated Review*)
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