Jack in the Box
Fast Food Restaurant
$
2.9
(310)
Jack in the Box in Springtown has garnered a consistent string of negative feedback, with patrons expressing disappointment in both service and food quality. While some comments suggest that the food may not have the authenticity one hopes for in fast food, the overarching sentiment indicates a pressing need for improvement in both service speed and accuracy of orders.
Restaurant website: Website
Address: 401 Old Springtown Rd, Springtown, TX 76082, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Extremely frustrated with my experience here. I ordered a burger and some fries and waited endlessly for it, only for both items to come out cold and not fresh. My friends had the same disappointing experience—everyone left feeling unsatisfied. The staff didn't seem to care about the mess or speed of service, which made it worse. You’d be better off visiting a different location. " (*Curated Review*)
" This Jack in the Box needs a lot of improvement. I've been there a couple of times and my experiences keep getting worse. The last time I went, my order was messed up, and the food quality was far below what I expected. I was served a cold burger and fries that were undercooked. I left feeling unsatisfied and disappointed. Very unlikely that I would return. " (*Curated Review*)
" Visited this location hoping for a quick meal but was met with delayed service and incorrect orders. I had to ask several times where my food was, only to find out they had completely messed up my simple order. The burger lacked flavor and was poorly cooked. I am not impressed at all and will be spreading the word to avoid this place. " (*Curated Review*)
" Honestly, this will probably be my last visit here. The service was ridiculously slow. I ordered a simple cheeseburger and waited for over 20 minutes only to find out they had mixed up my order. The fries were cold and the whole meal was just stale. Nobody seemed to care about getting orders right or serving the customers efficiently. If your time is precious, I recommend skipping this location. " (*Curated Review*)
" This restaurant, despite being fast food, has failed to meet even the most basic expectations. The service was incredibly slow, and when I finally got my food, I was shocked to find that my burger was missing toppings even though I paid extra for them. The fries were undercooked and limp—a far cry from the crispiness I expect. After several disappointing experiences, I can confidently say that I will not be returning. Their attention to quality and customer service is lacking. " (*Curated Review*)
Archived Reviews (250)
" Horrible service. I waited to place my order for 20 minutes only to find out my burger was made wrong. The staff showed little concern for the mistake, and trust me, the food was just below average. I won’t recommend this restaurant to anyone visiting or passing through Springtown. Save yourself the trouble and go elsewhere. " (*Curated Review*)
" I accidentally came here when I was really craving something delicious. Instead, I found a place that had demotivated employees and a chaotic atmosphere. I ordered their cheddar and bacon potato wedges and had to send them back because they were lukewarm and soggy. The staff’s response to my concern was indifferent at best. If you care about your dining experience, this is not the place for you. " (*Curated Review*)
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