Jack in the Box
Fast Food Restaurant
$
2.9
(310)
Jack in the Box in Springtown has garnered a consistent string of negative feedback, with patrons expressing disappointment in both service and food quality. While some comments suggest that the food may not have the authenticity one hopes for in fast food, the overarching sentiment indicates a pressing need for improvement in both service speed and accuracy of orders.
Restaurant website: Website
Address: 401 Old Springtown Rd, Springtown, TX 76082, USA
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" We decided to try out this location while driving through Springtown. Upon entering, we were welcomed by chaos; there was no one at the register and confusion among the few customers waiting. After about 15 minutes, we finally placed an order for two tacos and curly fries. Unfortunately, the tacos were stale and the fries barely warm. It was disappointing to experience such poor food quality and inattentive service. Doubtful if we would return, as there are better fast food options nearby. " (*Curated Review*)
" Visited this Jack in the Box late at night, hoping to grab a quick bite. However, upon arrival, I was met with a drive-thru line that seemed to move at a snail’s pace. After waiting 30 minutes, we finally made it to the speaker, only to be told that they were out of half the menu items we wanted. I ended up getting a burger without any toppings and cold fries. Not the fresh experience I was hoping for. Might just stick to going to McDonald's next time. " (*Curated Review*)
" My experience this time was notably bad. After finding myself at the drive-thru during a lunch rush, it took prohibitively long to get my order taken. When I got to the window, the cashier was rude, and I noticed the fries on my tray were cold. They clearly didn’t seem to care about the quality of what they were serving. I suspect the owner needs to have a serious talk with their employees about customer service. " (*Curated Review*)
" I've been to this location several times hoping for an improvement, but every visit is consistently disappointing. The last time I went, I ordered a bacon cheeseburger and got a regular cheeseburger instead! To add insult to injury, I had waited in line for nearly 25 minutes only to find out they had forgotten my drink as well. The worker at the window gave me a half-hearted apology and said they were busy. It seems like they do not value their customers. Definitely won’t be coming back anytime soon! " (*Curated Review*)
" My family and I decided to grab a bite here thinking it would be a convenient choice but were sadly mistaken. The service at this location is the worst I've experienced in a long time. We were at the counter for 10 minutes without anyone acknowledging us. By the time we got our food, it was rancid, and our order was incomplete. Very dissatisfied and will not return! " (*Curated Review*)
Archived Reviews (250)
" Horrible service. I waited to place my order for 20 minutes only to find out my burger was made wrong. The staff showed little concern for the mistake, and trust me, the food was just below average. I won’t recommend this restaurant to anyone visiting or passing through Springtown. Save yourself the trouble and go elsewhere. " (*Curated Review*)
" I accidentally came here when I was really craving something delicious. Instead, I found a place that had demotivated employees and a chaotic atmosphere. I ordered their cheddar and bacon potato wedges and had to send them back because they were lukewarm and soggy. The staff’s response to my concern was indifferent at best. If you care about your dining experience, this is not the place for you. " (*Curated Review*)
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