Chipotle Mexican Grill
Mexican Restaurant
$
2.4
(85)
Chipotle Mexican Grill in Medfield faces significant challenges, particularly with service and consistency. While the authenticity of the food is generally retained, many customers report ongoing issues with portion sizes and service quality. Despite the restaurant's newness, the experience has been marred by complaints about missing ingredients and staff training, leading to a lack of customer satisfaction.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (774) 403-5071
Address: 250 Main St, Medfield, MA 02052, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, I was really looking forward to trying out this new location. The atmosphere looked promising, but the service was just terrible. I ordered a chicken bowl and had to wait over 25 minutes for it to be made. When I finally got my order, the chicken was dry and the portions were way smaller than what I've seen at other Chipotle locations. I won't be coming back anytime soon! " (*Curated Review*)
" After all the promotions, I finally visited this location. Sadly, it was not worth the hype. The staff looked like they had no training; I had to repeat my order multiple times. Not only was the service slow, but I was also given the wrong drink. I’m not sure how they can fix this, but I won't be giving them my business again anytime soon. " (*Curated Review*)
" After hearing mixed reviews, I decided to give this Chipotle a shot. I walked in and was greeted by a friendly counter staff, which was a plus. However, the wait time was excruciating! I stood in line for nearly 30 minutes just to place my order. When I got my burrito, it was barely wrapped and spilled everywhere. Unfortunately, I cannot say I will be revisiting this location anytime soon. " (*Curated Review*)
" I came to this Chipotle after seeing the advertisements about their new menu items. However, my experience was disappointing. The atmosphere was nice but the food was lacking flavor. The portion sizes were far too small for what I paid. I left hungry after ordering a chicken burrito and a side of chips. I probably won’t be coming back here again. " (*Curated Review*)
" I have always been a fan of Chipotle and was excited for this new location. Yet, my experience was overshadowed by lingering issues with the service, where staff seemed to have little accountability. I ordered online only to find out when I got there that they were out of key ingredients. I’m left feeling frustrated and unlikely to return unless they can work through their problems. " (*Curated Review*)
Archived Reviews (70)
" I kept hearing bad things about this place, but I had to see for myself. I ordered the chicken bowl, and it was honestly one of the worst experiences I’ve had at a Chipotle. The chicken was dry, and the portions were pitiful. I really wanted it to be good! Such a letdown considering the time and money I put into my visit. I don’t think I’ll return. " (*Curated Review*)
" Not a very good experience. I expected better quality and portion sizes at this new Chipotle location. The steak in my burrito was overcooked and tough. I tried to ask the staff for help, but they were dismissive and unhelpful. Overall, I don’t believe I’ll be back here in the near future. " (*Curated Review*)
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