El Pollo Loco
Mexican Restaurant
$
4.1
(691)
El Pollo Loco provides a generally pleasant dining experience, highlighted by its authentic flame-grilled chicken and flavorful Mexican-inspired dishes. Many customers appreciate the quick service and the fresh quality of their food, although some have noted inconsistencies in portion sizes and food freshness depending on their visits.
Restaurant website: Website
Phone number: (408) 984-6860
Address: 1299 S Winchester Blvd, San Jose, CA 95128, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experiences at El Pollo Loco have always been pleasant. The food is of good quality, and I appreciate their support for healthier options. The atmosphere is usually vibrant, and the staff is devoutly helpful. I particularly love their chicken bowls; very filling and full of flavor. It's the perfect quick meal that doesn't compromise on taste. " (*Curated Review*)
" While I enjoy the grilled chicken, they could definitely do better with their service. The last few times I've visited, I've encountered staff who seemed indifferent and rushed. The food's still good, but the atmosphere and service could use improvement to enhance the dining experience. I'd suggest management to invest in staff training for better customer interactions. " (*Curated Review*)
" Had a great experience at El Pollo Loco—it was a breath of fresh air in the fast-food sector. The chicken was juicy, the flavors were bold, and the service was surprisingly friendly. They also had a wide variety of sauces to choose from which made the meal even better. I look forward to dining here again! " (*Curated Review*)
" I find this El Pollo Loco quite busy, and for good reason! The food is tasty, especially the chicken pieces, which are always grilled perfectly. However, the seating is quite limited during peak times. Overall, great food, quick service; just be mindful that the ambience can get hectic. " (*Curated Review*)
" After hearing mixed reviews about this chain, I finally tried out El Pollo Loco. I was pretty impressed with the flavor and freshness of the chicken! The only downside was I felt the prices were a bit higher than expected, but you get what you pay for. Overall, I left happy and satisfied! " (*Curated Review*)
Archived Reviews (554)
" El Pollo Loco is a great option for quick food—I've been coming here for years. The grilled chicken is very flavorful, but at times it can feel overpriced. I’ve noticed that some locations have great staffing, while others aren’t as polished. My last experience was very good, and I would recommend this spot for quick bites and takeout. " (*Curated Review*)
" I remember the times when El Pollo Loco had the best value for money! Unfortunately, it feels like this location has hiked up their prices way too much for what you get. The food lacks the authenticity and richness it once had, and my last meal was rather disappointing. I was also dissatisfied with the portion of chicken in my burrito—it was mostly beans and rice, which was frustrating. The staff was polite but didn’t seem to care much about our experience. " (*Curated Review*)
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