El Pollo Loco
Mexican Restaurant
$
4.1
(691)
El Pollo Loco provides a generally pleasant dining experience, highlighted by its authentic flame-grilled chicken and flavorful Mexican-inspired dishes. Many customers appreciate the quick service and the fresh quality of their food, although some have noted inconsistencies in portion sizes and food freshness depending on their visits.
Restaurant website: Website
Phone number: (408) 984-6860
Address: 1299 S Winchester Blvd, San Jose, CA 95128, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had low expectations for a chain, but was pleasantly surprised! The grilled chicken was flavorful and juicy, and the sides were fresh. The only downside was the pricing; it felt a little steep for a takeout meal. Nonetheless, I left feeling satisfied and would recommend it to anyone looking for good fast food. " (*Curated Review*)
" My family and I visited for dinner and felt that we were overcharged. I noticed that the portion sizes have decreased over the years, and I was particularly disappointed with the amount of chicken in my bowl. One would expect a decent serving, but it seemed like they’re skimping to maintain profit margins. Other than that, the food tasted alright, but it was not enough to make up for the value. " (*Curated Review*)
" This El Pollo Loco is a hidden gem! The chicken is char-grilled to perfection, and the salsa bar is a delightful addition that elevates the meal. I loved that I could customize my order with fresh toppings. The place was busy, but the staff was working efficiently, so I didn’t have to wait long. Highly recommended for anyone who enjoys quick, tasty Mexican food at a reasonable price. I’ll definitely return soon! " (*Curated Review*)
" Finally found a decent fast food place with authentic Mexican flavors! I had their chicken tostada salad, and it was fresh and satisfying. I appreciated the option to add avocado at no extra charge. The atmosphere was lively, and even though it was busy, I found a seat easily. Definitely one of the better quick dining spots out there and would recommend it to anyone craving flavorful food quickly. " (*Curated Review*)
" While I've always considered El Pollo Loco a step above typical fast food, my last visit was a mixed bag. I tried their signature burrito and, while it was decent, it didn’t have the zing I was hoping for. The chicken tasted good but the overall flavor profile was a little bland. Service was friendly but a bit slow during the lunch rush. I'll come again, but I'm hoping for better next time! " (*Curated Review*)
Archived Reviews (554)
" El Pollo Loco is a great option for quick food—I've been coming here for years. The grilled chicken is very flavorful, but at times it can feel overpriced. I’ve noticed that some locations have great staffing, while others aren’t as polished. My last experience was very good, and I would recommend this spot for quick bites and takeout. " (*Curated Review*)
" I remember the times when El Pollo Loco had the best value for money! Unfortunately, it feels like this location has hiked up their prices way too much for what you get. The food lacks the authenticity and richness it once had, and my last meal was rather disappointing. I was also dissatisfied with the portion of chicken in my burrito—it was mostly beans and rice, which was frustrating. The staff was polite but didn’t seem to care much about our experience. " (*Curated Review*)
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