Restaurant
$$
3.9 (1325)
Chili's Grill & Bar is recognized for providing a lively dining experience with a variety of foods that, while considered casual, often lack true authenticity in flavor. Various patrons highlighted the consistent quality of service but noted that the food still sometimes falls short of being genuinely representative of the broader culinary landscape it aims to reflect.
Restaurant website: Website
Phone number: (860) 229-0155
Address: 590 Hartford Rd #71, New Britain, CT 06053, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've had my share of good and bad experiences here. The other night my order came out wrong, but the staff quickly offered a replacement, which was appreciated. I had the chicken enchiladas, and they were decent, though not very spicy. I like the atmosphere, but the service could use some improvements, especially during busy hours. " (*Curated Review*)
" Chili's has always been a dependable option for casual dining. Their endless chips and salsa are a great starter, and the burgers are pretty good. I usually love their laid-back vibe, though the service can vary by location. This place was great as I appreciated the attentive staff and how quickly the food came out. " (*Curated Review*)
" I have frequented Chili's for years and this past visit didn’t live up to the others. The staff seemed disorganized and, although my order was correct, it was not what I expected. The appetizers were nice but the entrée left me wanting more flavor. It used to be one of my favorite spots, but it's become inconsistent. I might give it another shot in the future, but my expectations are lower now. " (*Curated Review*)
" I don’t think I will be returning to this location anytime soon. My last visit was a disaster; my food took an eternity to come, and the wrong order arrived initially. While the manager did step in to smooth things over, it didn’t make up for the lack of attention and care that was evident. Sadly, it seems they can’t keep reliable staff, and this impacts the dining experience. " (*Curated Review*)
" If you are looking for a nice meal with a wide variety to choose from, Chili's is a safe bet. I often order the fajitas as I love how they come sizzling hot! However, I have to say that some dishes can come a bit bland compared to local authentic Tex-Mex places. Still, I've always enjoyed the happy hour specials – a good way to unwind after a long day. " (*Curated Review*)
" This location of Chili's offers a typical chain restaurant experience, which can be hit or miss. The food is generally tasty, but on busy nights, the staff seems overwhelmed and service can slow down. The portions are great for the price, though I wouldn’t call their offerings authentic Mexican cuisine. Still a fun place to grab a meal! " (*Curated Review*)
" Chili's is one of those places that's become a bit of a family tradition for us. The kids love the nachos and it has remained consistently good over the years. I usually order the burger, and I have never been disappointed. The staff seems to have changed often, but service has been consistently good with them wanting to help you have a good meal. I appreciate that. Would highly recommend! " (*Curated Review*)
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