El Pollo Loco
Mexican Restaurant
$
4.1
(937)
El Pollo Loco is celebrated for its authentic grilled chicken and tasty Mexican-inspired dishes. Many customers appreciate the freshness of the food, although there are instances of inconsistent service and cleanliness issues at specific locations.
Restaurant website: Website
Phone number: (707) 452-8292
Address: 1450 E Monte Vista Ave, Vacaville, CA 95688, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Great place for a quick stop to grab some food. I was pleasantly surprised by how fresh everything tasted. The chicken burrito was loaded with flavor, and the guac was fresh. However, my drink order was mixed up which took away from the experience. Despite that, I’ll still recommend El Pollo Loco for their meals. " (*Curated Review*)
" I had heard mixed reviews about this location, but decided to give it a shot. The chicken was flavorful, but the service was quite slow, and my order came out incorrect. While the food quality was decent, I expected more consistency given the positive reputation of the brand. I may try again because I loved the flavors, but I hope for better service next time. " (*Curated Review*)
" What a lovely place! The freshly grilled chicken paired with their signature salsa is a must-try. My husband and I made a quick stop for lunch, and we were pleasantly surprised. The restaurant was clean, and the staff was polite and efficient. We were served in no time, and the food was hot and flavorful. Will definitely return! " (*Curated Review*)
" Ordering from El Pollo Loco used to be my weekly treat. I love their fresh flavors, especially their chicken burritos which are satisfying. However, during my last visit, I noticed the chicken was a bit dry and lacked the usual tenderness I expect. While the food is often excellent, it seems like quality varies based on who’s cooking. I hope to see consistency next time. " (*Curated Review*)
" I visited El Pollo Loco and had a pretty average experience. The restaurant was clean, but my order came out way too spicy compared to what it usually is. The staff was accommodating and helped exchange my meal for something milder. I appreciate that they tried, but I wish it hadn’t happened in the first place. I’d still recommend them as a good fast-food option. " (*Curated Review*)
Archived Reviews (751)
" Disappointment is too kind. I ordered a chipotle chicken burrito but received something entirely different after waiting a long time for my food. They were kind enough to rectify the issue, but the experience left a sour taste. While the food can be great, they really need to work on getting orders right consistently. " (*Curated Review*)
" Absolutely delighted with my visit to El Pollo Loco! The grilled chicken was so flavorful and juicy, easily one of the best I’ve had. I also tried the guacamole; it was fresh and delicious. The staff was friendly, and even though it was busy, I didn’t have to wait long. Highly recommend this location for anyone craving fast-casual chicken dishes! Will definitely return soon! " (*Curated Review*)
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