El Pollo Loco
Mexican Restaurant
$
4.2
(1518)
El Pollo Loco is a fast food restaurant famed for its grilled chicken and flavorful Mexican-inspired dishes. Many patrons appreciate the authenticity of the food, which is often described as fresh and satisfying. However, the quality of service can vary, with some customers reporting poor experiences while others rave about the friendly staff.
Restaurant website: Website
Phone number: (916) 344-7939
Address: 5055 Auburn Blvd, Sacramento, CA 95841, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I must say that El Pollo Loco has consistently impressed me over the years. The chicken has a unique flavor that reminds me of authentic Mexican cuisine, which you rarely find in fast food chains. They take pride in their ingredients, and you can taste the difference. Even during peak hours, my food is served fresh and hot. I really appreciate how they have a variety of dishes available that cater to different cravings. However, I did experience two occasions where my order was incorrect, which was disappointing. Overall, a solid choice for quick dining! " (*Curated Review*)
" I’m a fan of El Pollo Loco, but unfortunately, my latest experience left me wanting. The chicken had good flavor, but the tacos were a little dry, lacking a nice sauce that usually makes them better. And service—though friendly—was a bit disorganized. I felt like they could ramp up their attention to detail. That said, I’m willing to give it another swing because the potential is definitely there! " (*Curated Review*)
" El Pollo Loco has been my go-to place for a quick meal whenever I crave authentic grilled chicken. Every visit reminds me why I love this place! The portions are decent, and the flavors are unbeatable. I popped in last week and was pleasantly surprised by how fresh everything was. The staff was friendly and cheerful, making me feel welcome. If you want quality fast food that feels different from the usual chains, give them a try! " (*Curated Review*)
" My recent visit to El Pollo Loco left me feeling mixed. While the chicken tasted great and was served hot, I found that the service was quite slow that day. It wasn't overly crowded, so I expected a quicker turnaround time. The food, however, was fresh and flavorful, especially the burritos. Just a little more efficiency would make this a perfect spot! " (*Curated Review*)
" I've visited El Pollo Loco multiple times and have always enjoyed their food, primarily their signature char-grilled chicken. It's flavorful, juicy, and reminiscent of authentic Mexican cooking. However, last week, there was a minor miscommunication with my order, but the staff was gracious enough to resolve the issue promptly. Overall, I think this restaurant is doing an excellent job maintaining quality and taste. " (*Curated Review*)
Archived Reviews (1216)
" Every visit to El Pollo Loco has been satisfactory. I appreciate that their staff is usually on top of serving and keeping the place clean. The chicken burritos are always enjoyable, although the salsa could use a bit more flair. I often find the portions to be fair for what I pay. All in all, I would say it's a solid fast food option if you're craving something different from the usual chains. " (*Curated Review*)
" I had a delightful experience at El Pollo Loco! The atmosphere was vibrant, and the staff was super friendly. I ordered a chicken bowl with extra toppings, and it was packed with flavor. The freshness of the ingredients made me feel good about my meal. I will definitely be coming back and recommending it to friends! Plus, their prices are quite reasonable for the quality provided. " (*Curated Review*)
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