El Pollo Loco
Mexican Restaurant
$
4.2
(1120)
El Pollo Loco is a popular fast-casual dining destination known for its fire-cooked chicken and flavorful sides. While many customers appreciate the authenticity of the food, some have expressed concerns about consistency in service and food quality. Notably, the restaurant's offerings maintain a distinct Mexican flavor profile, appealing to both fast food lovers and those seeking an authentic experience.
Restaurant website: Website
Phone number: (951) 359-0637
Address: 5501 Van Buren Boulevard, Riverside, CA 92503, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Every meal I've had at El Pollo Loco has been delicious. Their chicken is always moist, and the flavors are spot on. I also love the various sauces they provide, especially the avocado salsa! The staff is generally friendly and efficient. I will continue to return, especially when craving something quick but flavorful. El Pollo Loco consistently meets my expectations, and I appreciate the affordability too. " (*Curated Review*)
" Honestly, my experience at El Pollo Loco was not great. I decided to try their new entree, but it didn’t live up to my expectations. The flavors were bland, and the chicken was dry. Even though the staff was friendly, the food quality is what really matters. I believe they need to put more effort into ensuring that their meals do justice to the name they carry. I might reconsider before returning. " (*Curated Review*)
" I'm a huge fan of their chicken! Every time I visit, it seems to just get better. The quality is noticeably fresh, and the seating area is always clean. One thing I love about El Pollo Loco is how they keep their menu refreshing with new items regularly. Their rice and beans are also a great complement to the meals. I highly recommend this spot for anyone who loves Mexican-style fast food! " (*Curated Review*)
" I used to love the chicken here, but my recent visit left me disappointed. The service was slow, and when I finally got my order, the chicken was barely warm. I expect better from a place that specializes in grilled chicken. The atmosphere was alright, but it doesn’t make up for the food not being fresh. I might give it another chance, but I’m worried it won’t live up to my expectations. " (*Curated Review*)
" My experience was great! I ordered using the drive-thru, and the staff was very cheerful and helpful. The food was fresh and hot when I got it, which is impressive during peak hours. I enjoy the chicken tacos and appreciate the option to customize them with the salsa of my choice. It was a satisfying meal that hit the spot. I'll be returning soon! " (*Curated Review*)
Archived Reviews (898)
" Fantastic! I love catering from El Pollo Loco for my family gatherings. The larger portions allow us to get a good number of chicken pieces along with plenty of sides to share. Their famous grilled chicken never disappoints and always impresses guests. I get numerous compliments each time I serve it. Staff is very accommodating, making it an easy choice for any get-together. Highly recommend! " (*Curated Review*)
" I really enjoy the food at El Pollo Loco, but I recently experienced a long wait time during lunch rush. Though the employees worked diligently, my order was still delayed. When I got my food, it was as delicious as ever, but the wait took away from the overall experience. I’d probably visit again if I had more time, but just be ready for possible delays! " (*Curated Review*)
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