Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(514)
Chipotle Mexican Grill has received mixed reviews regarding its food quality and service. Some customers enjoy the flavors and variety, expressing satisfaction with the authentic elements of the burritos and bowls. However, many others have noted significant service issues, including inattentive staff and incorrect orders. Thus, while the restaurant offers primarily authentic Mexican fast-casual cuisine, the overall dining experience can vary greatly due to inconsistent service.
Restaurant website: Website
Phone number: (913) 780-4326
Address: 197 N Parker St, Olathe, KS 66061, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really impressed with the service I received during my last visit. The staff were courteous and made an effort to customize my order as I asked. I had a fantastic chicken burrito with all the fixings. I felt welcomed, and the atmosphere contributed positively to my meal. I will be returning, definitely! My only wish is that they offered more side options. " (*Curated Review*)
" My experience at Chipotle was mediocre. Although I was really craving their food, I was left underwhelmed. It wasn’t as fresh as I remembered, and I received very little meat in my burrito. It seems like they're cutting back on portions and ingredients without informing customers. The atmosphere could use improvement. It felt a bit dingy. " (*Curated Review*)
" I came to Chipotle after hearing rave reviews from friends. The flavors in my vegetarian burrito were bold, and I loved being able to customize every aspect. The service from the counter staff was friendly, but there was a mix-up with my order that took some time to resolve. Overall, it was a pleasant meal, but the hiccup with service was worth noting. " (*Curated Review*)
" I ordered catering for a large work event from Chipotle. The staff were so helpful in planning the menu, and they were accommodating to dietary restrictions. When it came time to pick up the food, everything was organized and ready. My coworkers were impressed with the flavors and freshness of the ingredients. I would highly recommend this for anyone looking to cater lunch. " (*Curated Review*)
" There are much better places to get Mexican food than Chipotle. I stopped in for a quick bite and was met with a long line and a stressed-out team. It took longer than expected to get my order, and when I did, it was lukewarm. I didn’t even feel like it was worth the money I spent. I won't be returning anytime soon. " (*Curated Review*)
Archived Reviews (413)
" What a letdown! My wife and I decided to try Chipotle again after hearing that their menu was updated. The new items looked enticing, but our experience was lackluster at best. The food was mediocre, the guacamole appeared brown and old, and they forgot one of our sides. The staff seemed rushed and inattentive, as well. It's a shame because we used to love this place, but we're not coming back anytime soon. " (*Curated Review*)
" Good food, bad service. My burrito was tasty, and it had a generous amount of ingredients. However, the staff seemed overwhelmed and were moving around like they didn’t have a clue. I stood at the register waiting to pay for over five minutes! I understand it can get busy, but there should be a priority on customer service. " (*Curated Review*)
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