Panda Express
Restaurant
$
3.3
(181)
The restaurant has faced considerable criticism regarding its authenticity, with many customers noting that the food does not align with traditional Chinese cuisine. Service and atmosphere also receive mixed reviews, often described as inconsistent and unsatisfactory. This location struggles to meet the expectations set by the Panda Express brand.
Open until 9:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (254) 651-0809
Address: 2230 TX-256 Loop, Palestine, TX 75801, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience using the drive-thru has been mixed. Sometimes my food arrives hot and fresh, but other times it’s been cold and unappetizing. The drinks are always great. I often get the orange chicken, which was decent. I just think they need to work on consistency. I don’t want to waste time making a trip only to be let down again. I might start calling ahead. " (*Curated Review*)
" Another attempt at this Panda Express turned out to be another letdown. The workers weren't rude, but they certainly were not friendly either. I often leave with a bad taste, literally! Time and again, I feel like they serve subpar food. I don't expect Michelin star quality from a fast-food chain, but I do expect edible food. " (*Curated Review*)
" Some aspects of the service here are promising, but the food itself lacks that authentic flavor that makes a place like Panda Express stand out. On occasion, I’ve found staff who seem really interested in making the experience enjoyable, but the food has repeatedly disappointed me. I think they really need to focus on their dishes. " (*Curated Review*)
" I’ve had Panda Express numerous times, and I was so eager for the Palestine location to open. Sadly, it felt off from the moment I stepped in. The food was subpar with odd flavors. It was embarrassing to feel like I was introducing a beloved chain to my family only to find out they don’t represent the authenticity I expected. We will not be back! " (*Curated Review*)
" I don't often write reviews, but the quality of my last meal at Panda Express was abysmal. I ordered the shrimp and seemed to only get breading. The service could not help with this issue and I left still hungry. This was not what I expected from a Panda Express. I will take my business elsewhere for authentic flavors. " (*Curated Review*)
Archived Reviews (146)
" I was super excited to try out Panda Express but left feeling very disappointed. The chicken was too crispy and seemed overcooked. My husband ordered the honey sesame chicken, and the breading was soggy. I can’t help but feel like I wasted my money. The service was quick, but the food quality really left much to be desired. I wouldn’t recommend this place. " (*Curated Review*)
" I visited one evening for a quick bite and was shocked to find the place nearly empty but the food was cold. The chow mein was bland and the workers seemed disinterested. I wish they would have more pride in their food and service. It’s a shame because I had high hopes. I don’t think I’ll be giving them another shot anytime soon. " (*Curated Review*)
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