El Pollo Rico Restaurant
Restaurant
$$
3.8
(889)
El Pollo Rico Restaurant is a beloved spot among patrons for its vibrant atmosphere and flavorful offerings. Many reviews highlight a strong focus on authentic Salvadoran dishes, particularly pupusas, which many consider to be some of the best in the area. While the food garners applause, the quality of service tends to vary significantly, reflecting the mixed experiences shared by customers.
Restaurant website: Website
Phone number: (919) 431-9985
Address: 3901-173 Capital Blvd, Raleigh, NC 27604, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was disappointed with my experience at El Pollo Rico. The food didn’t live up to its reputation; my pupusas were bland, and my service was inattentive. I felt ignored the entire time and wasn't able to enjoy the ambiance because I was focusing on how long it took for someone to check on us. I wouldn’t recommend it based on my visit. " (*Curated Review*)
" The ambiance at El Pollo Rico truly transports you; it feels like you are dining in someone's home rather than a restaurant. I ordered the pollo guisado, and let me tell you it was seasoned beautifully, and the portions were generous. If you want a taste of Salvadoran flavor paired with a homely experience, this is the place to go! Though be prepared for a bit of a wait during busy times. " (*Curated Review*)
" I’m usually skeptical of places that are popular, but El Pollo Rico exceeded my expectations. The recommended pupusas were delicious and generously filled. I could tell that they were made with real ingredients, and the flavor was terrific. The service was decent too, and I had a nice time basking in the atmosphere filled with laughter and happy energy. Recommended if you’re craving Salvadoran delicacies! " (*Curated Review*)
" This place feels welcoming and the food tastes just like the homemade meals I grew up with! The pupusas are the highlight of the menu and they use quality ingredients. I had to wait for a table during peak hours, which made me a bit impatient, but the food was worth the wait! I can tell they put a lot of care into their cooking. I highly recommend coming here for some authentic Salvadoran flavors! " (*Curated Review*)
" I’ve visited El Pollo Rico a couple of times and while the food is often fantastic, the service can be hit or miss. On one visit, the food came out quickly and tasted amazing, fresh from the grill; on another, I had to track down my server for both the menu and my order. The ambiance is casual and kind of festive, which makes it a fun place to dine. If you can overlook the service inconsistencies, you’ll find some exceptional Salvadoran flavors here that thrive on authenticity. " (*Curated Review*)
Archived Reviews (713)
" From the moment you step into El Pollo Rico, the aroma of authentic Salvadoran cuisine envelops you. I had the grilled chicken, which was perfectly seasoned and incredibly juicy. The plantains on the side were crispy and added a wonderful sweetness to the meal. The service was friendly but a bit slow, possibly due to a busy lunch hour. Overall, this little gem is worth the wait, and I’m already looking forward to my next visit. The authenticity of the food makes it stand out in Raleigh’s competitive dining scene. Definitely a 5-star experience! " (*Curated Review*)
" I wanted to enjoy a piece of home when I visited El Pollo Rico. As a Salvadoran, finding authentic flavors can be challenging, but I was pleasantly surprised. The pupusas were fantastic, stuffed generously and cooked to perfection. However, the service left a lot to be desired—our waitress seemed overwhelmed and forgot some of our requests. Despite this, my nostalgia for the food outweighed the slower service. I would still recommend this place for its authenticity but would advise patience. " (*Curated Review*)
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