Taco Bell

Fast Food Restaurant $ 3.8 (999)


This Taco Bell location faces serious issues with service and food delivery, underscoring a decline in quality that many customers feel detracts from the brand's usual offerings. While some menu items remain beloved, the restaurant struggles with inconsistency, particularly regarding food authenticity and attention to customer needs.

Overall:

2.7

(811 reviews)

Authenticity:

1.5

Atmosphere:

2.3

Service:

2.4


Restaurant website: Website

Phone number: (937) 547-0195

Address: 1120 Russ Rd, Greenville, OH 45331, USA

Opening hours

Monday: 5:30 AM – 3:00 AM
Tuesday: 5:30 AM – 3:00 AM
Wednesday: 5:30 AM – 3:00 AM
Thursday: 5:30 AM – 4:00 AM
Friday: 5:30 AM – 4:00 AM
Saturday: 7:00 AM – 4:00 AM
Sunday: 7:00 AM – 3:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I visited Taco Bell last week and decided to push aside my previous experiences and give it another chance. I was pleasantly surprised. The drive-thru was busy as usual, but I didn't mind the wait since the order was accurate this time and the food was delivered hot. The taco I had was bursting with fresh flavors. I would say the only downside was the staff seemed to be rushed but, true to my experience, this location has had its ups and downs. I might consider coming back but cautiously. " (*Curated Review*)

" Taco Bell is usually my go-to fast-food spot. However, during my last visit, I noticed that the food simply didn’t taste fresh. My burrito was dry and seemed like it had been sitting out. The staff members were nice, but their efficiency was lacking. They were slow to deliver orders, and several people were left waiting for far too long. It’s disheartening to think of how uniform Taco Bell has become across many locations; sometimes fresh ingredients make all the difference. " (*Curated Review*)

" Taco Bell is a reliable place to grab a quick meal, but sometimes it falls short. My last order was only okay. The food was decent, but I wished for better service. The staff seemed overworked, and I noticed them getting short with customers. It wasn't a huge issue, but it made the situation feel uncomfortable. In the future, I hope this location can rediscover its groove and make the experience enjoyable once again. " (*Curated Review*)

" I've frequented this Taco Bell for years, but it appears that things have taken a turn for the worse. My recent experience was marred by long wait times and incomplete orders. I had to double-check everything in my bag before leaving the parking lot, and they still managed to leave out my favorite item. Their staff seems stressed and overwhelmed, which is understandably tough on them, yet customer service should not take a backseat to expedience. I sincerely hope they get a better system in place; otherwise, I might have to take my business elsewhere. " (*Curated Review*)

" I never thought I'd be disappointed by Taco Bell, but my last trip was thoroughly frustrating. I placed a mobile order expecting everything to be right; however, when I got home, my entire order was wrong. How hard can it be to follow a simple request? I contacted customer service and they seemed disinterested in my complaint. It’s a shame that such a recognized brand can drop the ball on accuracy so frequently. The food lacking authenticity didn't help either. " (*Curated Review*)

Archived Reviews (801)

" I've been a fan of Taco Bell for years, and I usually enjoy quick meals there, but this location needs some serious improvement. My food was not prepared correctly, and the wrong ingredients made it home with me. The environment was chaotic when I visited, which didn't help my experience. I left feeling more frustrated than satisfied. I want to continue supporting the brand, but I can’t ignore the consistent issues I’ve faced at this location. It looks like I’ll be avoiding it for some time. " (*Curated Review*)

" Came to Taco Bell as a late-night snack while on a road trip, and I have to say that it was one of the worst experiences I've had with fast food. The staff seemed indifferent and rude not only to me but to other customers as well. My order was not correct, and I had to wait longer than necessary at the drive-thru. The atmosphere was chaotic; cars were backing up while employees were scrambling to catch up. A good food joint is draped in an air of pleasantness, and unfortunately, this place lacked that completely. " (*Curated Review*)

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