Hartz Chicken Buffet

Chinese Restaurant $ 3.7 (580)


Hartz Chicken Buffet offers a mix of southern comfort food that resonates well with fans of this cuisine. Some customers appreciate the authenticity of the fried chicken and side dishes, while others feel the food quality has declined over time. Service quality is often seen as inconsistent, but the affordability and portion sizes are generally praised.

Overall:

3.6

(476 reviews)

Authenticity:

3.5

Atmosphere:

3.4

Service:

3.6


Restaurant website: Website

Phone number: (334) 298-6650

Address: 1180 US-280, Phenix City, AL 36867, USA

Opening hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I went for lunch with my coworkers, and we all enjoyed the ambiance and the southern charm of this place. The fried chicken was superb; the seasoning was delightful! However, some of the sides did not measure up—for instance, the canned green beans were a letdown. Overall, I would dine here again for a casual work lunch. " (*Curated Review*)

" My experience at Hartz wasn't bad, but it certainly wasn't great either. The fried chicken was good but not memorable. The sides could certainly use a refresh. The atmosphere felt cramped, and I would have appreciated a bit more cleanliness. The staff were kind and did their jobs, but it felt very average overall. I likely won’t return unless recommended by friends. " (*Curated Review*)

" My wife and I visited for an early dinner. The chicken was excellent, crunchy on the outside and juicy inside. However, the sides left something to be desired; the beans seemed canned and lacked flavor. The restaurant itself felt a little grimy, and we noticed several tables needed cleaning. The staff was friendly but seemed overwhelmed during the dinner rush. I would return for the chicken but not for the atmosphere. " (*Curated Review*)

" I had a very disappointing visit. The food was clearly left out for too long, the chicken tasted old, and the sides weren't replenished in a timely manner. It felt more like a bad cafeteria than a buffet. With the price they charge, I expected better quality and freshness. I probably won’t return unless I hear significant improvements have been made. " (*Curated Review*)

" Hartz Chicken reminds me of simpler times, where you felt at home enjoying familiar dishes. The fried chicken was juicy and made with love. I absolutely loved the fried livers too! I would recommend visiting for comfort food. Just be aware that the cleanliness could be better, and a few side dishes need improvement. Still, I will come back for that chicken! " (*Curated Review*)

Archived Reviews (466)

" Hartz Chicken Buffet is a gem in disguise! Despite a few cleanliness hiccups, the food was truly heartwarming and reminded me of my grandmother's cooking. Loved the fried chicken and peach cobbler—a great combo, despite others complaining about it being too doughy. I also appreciated the staff's friendliness. It was relatively busy, but they handled it well. Looking forward to my next visit! " (*Curated Review*)

" Had a large group for lunch at Hartz Chicken Buffet, and overall, I think they did a decent job. There was enough variety for everyone, from fried chicken to green beans, though some felt stale. We encountered a few hiccups with orders and slow service, but the friendly nature of the staff made it less frustrating. Just wish the food was fresher for the price we paid. " (*Curated Review*)

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