Chipotle Mexican Grill
Mexican Restaurant
$
2.2
(313)
Chipotle Mexican Grill's location has received significant negative feedback, primarily focused on poor food quality and an unclean environment. Customers frequently mention issues with the authenticity of the food and the service, suggesting a lack of attention to detail and cleanliness. Many have expressed disappointment with their overall experience, recommending avoiding this location for a more satisfactory meal elsewhere.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (781) 499-6026
Address: 1773 Washington St, Hanover, MA 02339, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I came here excited for a burrito, but all I got was disappointment and dirty tables. There was not a clean spot anywhere in sight! The food was stale and not up to Chipotle's usual standard. Service was incredibly slow and the staff seemed lost. I will not be coming back here, much to my dismay. " (*Curated Review*)
" After visiting this Chipotle, I’m convinced they need to overhaul the management. My order took way too long, and when I finally got it, it was incorrect. The restaurant was so dirty it made me question their food safety. I've eaten at many Chipotle locations and this was by far the worst. I will not return. " (*Curated Review*)
" It’s a shame how this Chipotle location is being run. The employees seemed out of it, and my order wasn’t done correctly despite having waited a long time. The cleanliness of the place was alarming; I saw trash on the floors everywhere. I love Chipotle but won't return to this specific location anymore. " (*Curated Review*)
" I had really high hopes for Chipotle, but this location let me down. The staff seemed overwhelmed and the tables were sticky. When the food finally came out, it was cold and bland. I had to ask multiple times for basic toppings that they were out of, which was frustrating. I won't be returning anytime soon. " (*Curated Review*)
" If I could give this location zero stars, I would. The staff were slow, untrained and the atmosphere felt like a dive. My food took forever to arrive and was cold. To make matters worse, I found it hard to even locate a clean table to sit at. This has been my worst experience with Chipotle by far! " (*Curated Review*)
Archived Reviews (252)
" Honestly, I wouldn't even give this place one star if I could. The food was awful, to say the least. I ordered a burrito and instead got a mishmash of cold ingredients. On top of that, the restaurant looked like it hadn't been cleaned in days. There was trash everywhere and no one seemed to care. Do yourself a favor and skip this location. " (*Curated Review*)
" It’s disappointing that a place like Chipotle has such a poorly managed location. My most recent visit was a long, frustrating experience. The food was far from fresh, the restaurant was filthy, and the staff were either disinterested or simply unaware of basic customer service. I can't recommend it. " (*Curated Review*)
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