Pollo Regio
Mexican Restaurant
$
4.5
(1720)
Pollo Regio is a popular spot known for its delicious food and generally pleasant customer service. Customers appreciate the authenticity of the dishes offered, including well-prepared chicken and flavorful salsas. Most reviewers highlight the friendly service, especially from notable staff members like Daniel, enhancing the dining experience.
Restaurant website: Website
Phone number: (972) 863-3833
Address: 13302 Preston Rd, Dallas, TX 75240, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" As a frequent visitor to Pollo Regio, I can't help but rave about their amazing chicken! It's always freshly cooked and packed with flavor. However, during my last visit, I faced a small hiccup with my order—a mix-up with the sides. The staff handled it politely, and I appreciate their quick resolution. Just goes to show that even on the rare occasion something goes wrong, they are committed to customer service. Overall, a wonderful place to eat! 【2023-11-05 20:01:45】 " (*Curated Review*)
" I can't say enough good things about my experiences at Pollo Regio. The customer service is excellent; every staff member is welcoming and ready to help. Whenever I visit, I feel valued as a customer. The rotisserie chicken is out of this world, cooked to perfection, and bursting with flavor. I highly recommend trying all their salsas—don’t skip that part! You’ll find the atmosphere upbeat and friendly, certainly a place to feel comfortable and enjoy your meal. 【2024-01-02 13:27:18】 " (*Curated Review*)
" Had an incredible experience last night at Pollo Regio! I ordered a combo meal for two, and we were very pleased with the portions. The chicken was the star, tender and juicy, and the sides complemented it perfectly. The service was quick and friendly—definitely no complaints there! The atmosphere of the restaurant is casual yet welcoming. I’d recommend Pollo Regio to everyone who loves good food at prices that don’t break the bank. Will be back soon!【2023-10-28 17:42:16】 " (*Curated Review*)
" On my last visit, I ordered the fish tacos, and they were beyond delicious! You can really tell they put effort into their meals. The flavors, freshness of the ingredients, and attention to detail were top-notch. The staff was incredibly friendly and attentive without being overwhelming. The restaurant itself has a lively and fun energy that makes it a great place to enjoy a meal. I would absolutely come back for more!【2024-01-30 18:45:22】 " (*Curated Review*)
" Pollo Regio never fails to impress! I frequently order their nachos, and they're always made with fresh ingredients. My only complaint is that they can get a little crowded during lunch hours, but that just proves how popular the place is. Despite the hustle, the staff manages to keep their cool, which is credit to the training they've received. I recommend this location to everyone looking for authentic flavors!【2024-02-15 12:18:30】 " (*Curated Review*)
Archived Reviews (1378)
" I wouldn’t consider Pollo Regio a 'fancy' dining spot; however, it’s perfect for what it is. The chicken and rice are reliable staples that rarely disappoint. I've had minor issues such as getting the wrong dressing, but nothing that would deter me from returning. The salsa choices are excellent and definitely elevate the experience. I recommend it for casual, satisfying meals【2023-12-09 11:30:50】 " (*Curated Review*)
" Pollo Regio has a special place in my heart. It's so comforting and nostalgic! I always get their whole chicken combo, and it NEVER disappoints. Juicy and flavorful with the perfect amount of seasoning. I’ve noticed some variations in service speed, but the food quality consistently makes up for it. Also, I appreciate the cleanliness of the restaurant which enhances the experience overall. Will definitely keep coming back! 【2024-01-15 16:50:14】 " (*Curated Review*)
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