Pollo Regio

Mexican Restaurant $ 4.7 (4333)


Pollo Regio is celebrated for its delicious and authentic Mexican food, particularly the tacos and grilled chicken that many patrons rave about. The restaurant maintains a friendly atmosphere, with staff consistently noted for their excellent customer service. However, some guests have raised concerns about portion sizes in specific menu items, making it a point to balance value with quality.

Overall:

4.5

(3478 reviews)

Authenticity:

4.5

Atmosphere:

4.1

Service:

4.3


Restaurant website: Website

Phone number: (972) 418-2065

Address: 1924 E Belt Line Rd, Carrollton, TX 75006, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I love Pollo Regio! Their menu has a lot of options for everyone and they always have fresh ingredients. The employees are polite and attentive. I came in one busy evening and I noticed how well the team coordinated to ensure that everyone's orders went out correctly and in a timely manner. I had their burrito for the first time, and it was huge and incredibly filling. The overall atmosphere is casual, making it perfect for dinner with friends. I will definitely be coming back! " (*Curated Review*)

" Best tacos in town! Pollo Regio has really nailed it when it comes to authentic flavors. My favorite has to be the carne asada tacos - they melt in your mouth! The service is remarkable, as I always leave feeling welcomed and satisfied. Even when there's a line, they move at lightning speed. I’m also a huge fan of their fresh salsa that they always make! Can’t recommend this place enough! Perfect spot for a quick lunch. " (*Curated Review*)

" I've been to many taco spots, but Pollo Regio takes the top! They know how to serve excellent food quickly. It truly felt like a family-run business with such warmth from the staff. My favorite items are the barbacoa and chicken tacos; they are delightful. I ordered nachos that I split with a friend, and the portion was just right. It’s also nice that they are open late for those who work odd hours. Highly recommend this gem! " (*Curated Review*)

" While my experience was overall very good at Pollo Regio, I did encounter a couple of hiccups during my visit. My favorite dish, the barbacoa tacos, was delicious as usual, but I had to wait a bit longer than I would have liked to receive my order. The restaurant was clean, and the decor was nice, but they could improve by adjusting their staffing during rush hours. I would still recommend this place despite the minor flaws. " (*Curated Review*)

" The last time I went to Pollo Regio, I ordered a piece of grilled chicken, and it was cooked to perfection. Crispy on the outside, juicy on the inside! They offer a variety of salsas that really enhance the flavor profile of the meal. I was just a little disappointed with the wait during peak hours, but I understand how busy they can get. My only other concern was the lack of extra sides; I believe they could offer more on their platters. However, overall, it’s still one of my go-to spots for Mexican food. " (*Curated Review*)

Archived Reviews (3468)

" Decided to give Pollo Regio a try after hearing so many good things. I was not disappointed! I tried the barbacoa tacos, and they were incredible. The flavor was spot on, and the meat was tender. Service was decent, though they were quite busy during my visit. My only downside was the seating area, which felt a bit cramped. But overall, I will definitely return! " (*Curated Review*)

" Happened to pass by and decided to grab a quick bite. The atmosphere was casual but not as inviting as I hoped. The food was okay but didn’t leave much of a lasting impression. I tried the tacos, but they were a bit dry. Service was a bit hit or miss, depending on who was at the register, but overall I came out satisfied enough. " (*Curated Review*)

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