Taco Bell
Fast Food Restaurant
$
3.5
(202)
The restaurant is a popular fast-food chain offering Mexican-inspired cuisine, but it struggles with authenticity and customer service. Many customers report frequent order inaccuracies and inconsistencies in food quality, contributing to a less than satisfactory dining experience.
Restaurant website: Website
Phone number: (828) 722-1025
Address: 202 W Mills St, Columbus, NC 28722, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Taco Bell is conveniently close to my house, but my experiences have been hit or miss. On one visit, the food was hot, fresh, and made quickly, but on another, I sat for almost 30 minutes in the drive-thru! When I finally received my order, a crunchwrap, it tasted bland and was missing ingredients I specifically asked for. I’m not sure why the service quality is so inconsistent, but it has led me to consider going to another location instead. " (*Curated Review*)
" Came in expecting to grab my usual favorite, but found that my experience was marred by substandard service. Staff seemed overwhelmed and unfocused. The food wasn’t terrible, but my burrito was poorly wrapped, and the flavor just didn’t hit the mark. I really hope these issues can be addressed; it certainly has affected my willingness to return in the future. I believe better management would resolve these problems. " (*Curated Review*)
" Had a late-night craving and decided to hit up this Taco Bell. The drive-thru staff were friendly, and I appreciated how quick they were. I ordered a variety of items, and surprisingly most of them were made correctly. Just the soft shell taco had no cheese, which was a letdown. Nevertheless, the food was hot and fresh enough to satisfy my cravings! I’ll definitely give them another chance especially since my experience there was way better than some of the other reviews I had come across before my visit. " (*Curated Review*)
" I'm a Taco Bell lover, and I expected good things from this branch but was let down. I waited so long for my order that I thought I had stepped into a sit-down restaurant instead. The food wasn't even warm by the time I received it. Two of my tacos were missing toppings and had the wrong meat. I could see that other customers around me were also frustrated by the slowness of service. I saw our order numbers flashing up but received no updates, and the employees didn't seem to care about the mix-ups. While I appreciate that fast food is sometimes hit-or-miss, this branch felt like more of a miss. I'm starting to think I should just go to another fast-food chain when I'm craving a quick bite. " (*Curated Review*)
" I finally got the chance to try this particular Taco Bell after hearing mixed reviews. My experience was what I would describe as average. The food was decent but not spectacular. I ordered a Cheesy Gordita Crunch, and it was fine, but I feel like I've had better at other locations. The service was quick enough, but my order was missing a drink, which was disappointing. The atmosphere was functional but not particularly inviting. I believe it has potential, but they might need to focus on keeping their food fresh and ensuring correct orders. " (*Curated Review*)
Archived Reviews (163)
" Taco Bell has always been a go-to for me, but this location could really use some improvement. The lines were long, and I felt like the staff were overwhelmed. By the time I got to place my order, I just wanted to get in and get out. My quesadilla was made badly; it was almost all cheese yet left me wanting for more chicken. I think that the staff just need to focus more on the assembly of dishes for better results. Taco Bell is comfort food, but this experience wasn't comforting. I really want them to do better! " (*Curated Review*)
" I visited this Taco Bell after hearing good things, but my experience wasn't what I'd hoped for. The staff was friendly initially, but there was a hiccup in my order that took a long time to correct. I had to wait nearly 20 minutes just to get my food. When it finally arrived, my burrito was cold, and the flavors weren't what I expected. The beef felt dry and bland. There was also a lack of freshness about the ingredients that put a damper on my meal. I understand it was busy, but I believe a fast-food place should be quicker and more attentive than this. I've been to other Taco Bells with way better service, so I can't say I will make this a regular stop. " (*Curated Review*)
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