Chipotle Mexican Grill
Mexican Restaurant
3.3
(94)
Chipotle Mexican Grill in Lebanon is a mixed experience for customers, especially concerning food authenticity and service. While many patrons appreciate the freshness and authenticity of the food, others have noted inconsistencies in service, especially related to order accuracy and portion sizes. The restaurant has garnered a loyal customer base, though issues with mobile ordering and staff attentiveness have been highlighted too.
Restaurant website: Website
Phone number: (513) 812-5005
Address: 1205 Columbus Ave, Lebanon, OH 45036, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Chipotle location is hit or miss. The food is always fresh, and I love how they make it right in front of you. However, I've had problems with the service. Several times my orders have been incorrect, and it seems the staff doesn't pay close attention during busy hours. I appreciate the authentic taste of their beans and rice, but I wish the service were more consistent. I might stick to dining in rather than using the app for pick up. " (*Curated Review*)
" Oh boy, was I disappointed! I had been excited to try the new chipotle location for the first time. I ordered a burrito with double chicken expecting a hearty meal, but when I got it, it was more of a snack than a meal! I felt cheated, especially since I had paid extra for the double meat. I also mentioned I wanted salsa on top, and I got forgotten. The staff needs more training in portion control and accurate order taking. As a long-time Chipotle fan, I expected better! " (*Curated Review*)
" When I visited Chipotle the other day, I was taken aback by the lack of staff. I had to wait over 15 minutes just to place my order. The workers that were there seemed overwhelmed, and my burrito was not made with the care I have come to expect from Chipotle. I enjoyed the taste, but it didn’t feel authentic. Portion sizes were also smaller than my usual experience. It might be better to avoid rush hours if you want a better experience. " (*Curated Review*)
" While I usually enjoy my meals at Chipotle, my last experience was rather disappointing. I ordered a chicken bowl and requested extra guacamole, but when I opened my order at home, I found hardly any chicken and very little guacamole. Moreover, the portion sizes seemed less generous compared to previous visits. The staff seemed overwhelmed during the lunch rush, but I was surprised at how friendly they remained. I plan to visit again, hoping it was just an off day. " (*Curated Review*)
" Visited Chipotle when I was craving something quick and flavorful. The staff was friendly, but it took a while to receive my order. The food itself was decent, but my bowl lacked the expected toppings. I felt it could have been more generous. However, the chips were crispy and fresh, which made up a bit for it. " (*Curated Review*)
Archived Reviews (77)
" I stopped by when it was closing soon, and although the staff was friendly, they had run out of some ingredients. I ordered a bowl, and while it was good, it didn’t have that freshness I usually get here. I felt like I was missing out on some classic Chipotle flavors, and the portions felt slightly smaller than expected. I’ll wait for a better time to come back! " (*Curated Review*)
" Had a very pleasant experience despite the busy lunchtime rush! My burrito was made quickly with plenty of fresh ingredients, and I could taste the authentic flavors of traditional Mexican cuisine. I highly appreciated how polite the staff was and how they worked together seamlessly. I’ll return definitely! " (*Curated Review*)
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