Cheng's Gourmet
Chinese Restaurant
$
3.9
(363)
Cheng's Gourmet is known for its authentic Chinese dishes that many patrons appreciate. While the food quality tends to be praised, service inconsistencies and a few complaints about portion sizes have been noted by customers. Some have found comfort in classic items like egg drop soup, while others hope for improvements in overall customer service.
Restaurant website: Website
Phone number: (937) 372-2233
Address: 543 W 2nd St, Xenia, OH 45385, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I stopped by Cheng's for some quick takeout, only to be disappointed with the spring rolls. They seemed frozen instead of freshly cooked! I mentioned this to the staff, but they shrugged it off. More focus on the food quality could really help this restaurant shine. " (*Curated Review*)
" I recently ordered from Cheng's and was expecting a delightful meal, but I was let down. The noodle dish had minimal flavor, and the portions seem to have shrunk compared to what I remember. The service on the phone was decent, but I left feeling unsatisfied. I’m hoping this was just an off experience because I've heard great things! " (*Curated Review*)
" I recently visited Cheng's Gourmet and wow, what a pleasant surprise! The hot and sour soup was divine and had just the right amount of heat. The service was prompt, and they even remembered my previous orders, which made me feel valued as a customer. I can't wait to go back and try their dumplings next time! " (*Curated Review*)
" Cheng's is simply delightful! The dumplings were the highlight of our visit. I loved the detail they put into the presentation, and the taste was on point. We'd order for our family gatherings, but the dining space could use some organization. Worth it for the food! " (*Curated Review*)
" I hosted a family gathering and ordered a variety of dishes from Cheng's Gourmet. Every item was hot, fresh, and full of robust flavors! My personal favorite was the garlic pork, with its savory and slightly spicy kick. The staff helped me arrange everything over the phone wonderfully, even business during peak hours. A delightful experience overall! " (*Curated Review*)
Archived Reviews (292)
" Disappointed with my experience at Cheng's. There was a long wait, and when I received my food, it was lukewarm. The service was friendly, but it can't make up for cold food. I had high hopes but left feeling underwhelmed. Experience was overall lackluster; I hope they can turn it around! " (*Curated Review*)
" After dining at Cheng's, I can say they make incredibly flavorful dishes, but they need to enhance their service. We had a long wait for our food, and the server didn't check on us until we had finished our meals. Nonetheless, the food made everything worth it, as it was one of the best fried noodles I’ve had! " (*Curated Review*)