Cheng's Gourmet
Chinese Restaurant
$
3.9
(363)
Cheng's Gourmet is known for its authentic Chinese dishes that many patrons appreciate. While the food quality tends to be praised, service inconsistencies and a few complaints about portion sizes have been noted by customers. Some have found comfort in classic items like egg drop soup, while others hope for improvements in overall customer service.
Restaurant website: Website
Phone number: (937) 372-2233
Address: 543 W 2nd St, Xenia, OH 45385, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Cheng's has some great menu items, but I've had mixed experiences with their service. Sometimes they are super quick; others are quite the opposite. Recently, I met with a rude staff member, but thankfully, the food was tasty—to make it worth the trip. Make sure to check if they have good service before heading in! " (*Curated Review*)
" Had the best experience at Cheng's! The staff was super friendly, the food was on time, and most importantly, it tasted incredible. The sweet and sour chicken was perfect, just the right amount of sauce, and the fried rice was spot on. I can't recommend it enough for anyone craving authentic Chinese food! " (*Curated Review*)
" Visiting Cheng's was a culinary delight! The chicken lo mein was bursting with flavor and came in a generous portion. I also loved the ambiance—though a bit cramped, the cozy feel made it perfect for a family outing. Highly recommend this restaurant for a casual meal! " (*Curated Review*)
" Cheng's could be better. It has potential, and I love trying different dishes, but I've faced many disappointments along the way. The sweet and sour chicken was soggy and tasted like it had sat under a heater too long. I must note the staff was polite and prompt, which is one redeeming quality. " (*Curated Review*)
" Overall, our experience at Cheng's was mediocre. From the beginning till the end. My orange chicken felt off, maybe a bit too sweet for my liking. The service was okay, but it felt like we were not important. I expected much more based on the previous reviews. I might return but only for takeout. " (*Curated Review*)
Archived Reviews (292)
" Disappointed with my experience at Cheng's. There was a long wait, and when I received my food, it was lukewarm. The service was friendly, but it can't make up for cold food. I had high hopes but left feeling underwhelmed. Experience was overall lackluster; I hope they can turn it around! " (*Curated Review*)
" After dining at Cheng's, I can say they make incredibly flavorful dishes, but they need to enhance their service. We had a long wait for our food, and the server didn't check on us until we had finished our meals. Nonetheless, the food made everything worth it, as it was one of the best fried noodles I’ve had! " (*Curated Review*)