Pontillo's pizzeria chili
Pizza Restaurant
$
4.4
(165)
Pontillo's Pizzeria in Chili is renowned for its consistently delicious pizza, with many customers celebrating the authenticity of its offerings. The friendly staff and local owner contribute to a welcoming environment that keeps patrons coming back. While most reviews highlight delightful pizza experiences, a few detractors mention service inconsistencies.
Restaurant website: Website
Phone number: (585) 889-2120
Address: 3187 Chili Ave, Rochester, NY 14624, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve been coming to Pontillo's for years now, and it never disappoints. The pizza is always fresh, and I appreciate seeing the same staff working there for years. It's nice to know they take pride in what they do. The only downside is that they can get busy during peak times, but that's a testament to their popularity! " (*Curated Review*)
" The first time I visited Pontillo's, I was amazed! The owner himself made my pizza, and you could tell that he was passionate about his craft. It was hands down the best pizza I had ever eaten, with just the right amount of toppings! I can't wait to go back and try their wings next time. Planning on making this my go-to pizza spot now! " (*Curated Review*)
" I first learned about Pontillo's from a coworker, and I've since introduced my whole family to it! The pizza is where it’s at – rich flavors with that authentic touch that I miss from back home. The service has been consistently great, with staff who genuinely seem to care about your experience. Definitely a repeat customer. " (*Curated Review*)
" I think, overall, Pontillo's is a good pizza restaurant, but it has gone through ups and downs over the years. The key issue is inconsistency in how the pizzas are prepared. However, when it's good, it’s very good! Still worth trying if you’re in the area, just hope for the best each time. " (*Curated Review*)
" I frequent Pontillo's quite a bit because it’s close to home, but I'll admit, some pizzas have been better than others. When they get it right, it’s fantastic, but I've had a couple of instances where the pizza was a bit too greasy for my liking. Overall, I still keep going back due to the quality service and friendly atmosphere. " (*Curated Review*)
Archived Reviews (134)
" Had a disappointing experience. The pizza was not cooked to my liking, and the wings were underwhelming. I understand that sometimes things can go wrong, but calling to report the issue led to a lack of concern from staff. I expect better service and quality. " (*Curated Review*)
" I brought my friends to Pontillo's after hearing all the raves, and I was not let down! The portions were generous, and we all enjoyed our meals. The atmosphere is cozy, and the staff was helpful with recommendations. My only complaint would be that they could have offered more vegetarian options. Nonetheless, I will definitely return! " (*Curated Review*)
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