Fazoli's
Restaurant
$
4.1
(843)
Fazoli's is a fast-casual Italian restaurant that offers freshly made dishes, with many customers noting the taste and quality of the food. While the authenticity varies, some dishes stand out for their richness and flavor. However, service quality can be inconsistent, and the atmosphere, though clean, sometimes lacks warmth.
Restaurant website: Website
Phone number: (502) 543-4058
Address: 210 Paroquet Springs Dr, Shepherdsville, KY 40165, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" We decided to try Fazoli's on a friend’s recommendation, looking for something Italian yet fast-casual. The staff was friendly, and our food arrived relatively quickly. I went for the classic spaghetti and meatballs; the meatballs were quite tender and flavorful. However, I didn’t care much for the marinara sauce, which tasted a bit too sweet for my liking. Still, I’d consider coming back; the service made it worth it! " (*Curated Review*)
" The first time I tried Fazoli's, I didn't know what to expect. The place might not be very fancy, but I was honestly impressed by how the chicken fettuccine alfredo turned out! Very creamy and the chicken was perfectly cooked with a nice grill mark. While the service had a bit of a delay, it was clear the staff was working hard to keep up. I could see I wasn't the only one enjoying my meal, several tables commented about their food as well. Overall, if you're looking for a place that serves decent Italian cuisine quickly, Fazoli's hits the mark. " (*Curated Review*)
" Fazoli's is a reliable choice and a family staple for us! The food never fails; my go-to is the three-cheese ravioli, which never disappoints. The steaming breadsticks complement it so well, and the buttery goodness is unmatched. We appreciate that the staff is always so attentive, ensuring we're satisfied. Such a warm environment that makes us feel welcome every time we visit. I can easily recommend it to anyone looking for a quick yet hearty meal. " (*Curated Review*)
" Had a lackluster experience at Fazoli's today. While the restaurant was clean, and staff was friendly, my meal just didn’t impress. I ordered the chicken Alfredo, expecting creamy goodness, but it was bland and unexciting. However, the breadsticks were on point. I guess at least I came away satisfied with some bakery goodness! I might give it another try, maybe their pizza can redeem the visit? Overall, it was just okay. " (*Curated Review*)
" My experience at Fazoli's was memorable, but not in the way I would have hoped. After seeing the ratings, expectations were high. Unfortunately, while the staff was friendly, the food was less than impressive. I tried the linguini with clam sauce, expecting a flavorful dish, but it tasted bland and underseasoned. The service was prompt, but I almost wished the food had matched that pace. I hope they take customer feedback seriously because no one deserves to leave unsatisfied. " (*Curated Review*)
Archived Reviews (676)
" Fazoli's is a place I occasionally visit while on-the-go. Their service is quick, which is a plus; however, the food has had its ups and downs. This time, I had the parmesan-crusted chicken, which was decent but nothing special. The ambiance was friendly but lacked character. I hoped for more vibrant decorations. Regardless, if you're looking for a basic meal, this spot checks the box for being quick and satisfactory. " (*Curated Review*)
" I must say, my experience at Fazoli's was quite inconsistent. At times, I enjoyed a hearty plate of spaghetti, which was delicious and filled with flavorful marinara sauce. However, other instances left me scratching my head; once, I received a 'Caesar salad' that looked more like a pile of limp lettuce, which disappointed me deeply. The staff, while friendly, seemed overwhelmed during the lunch rush and missed a few things I had asked for. I believe in giving places like this a second chance, so I'll probably visit again to see if I get a better meal next time. " (*Curated Review*)
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