Pollo Regio

Mexican Restaurant $ 4.5 (3262)


Pollo Regio is well-regarded for its authentic Mexican flavors, particularly its mesquite chicken and vibrant salsa options. Customers appreciate the quality and freshness of the food along with the friendly service. However, there can be occasional inconsistencies in service speed and order accuracy, but the overall dining experience remains positive.

Overall:

4.5

(2621 reviews)

Authenticity:

4.4

Atmosphere:

4.2

Service:

4.2


Restaurant website: Website

Phone number: (214) 491-1660

Address: 2000 N Central Expy, McKinney, TX 75070, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I've been a loyal fan of Pollo Regio since I discovered it during a friend's birthday party! The mesquite chicken is always perfectly grilled and juicy. I especially love the green salsa, which adds the perfect kick to the meal. The service is friendly, and the staff are so accommodating. I've ordered catering for family gatherings, and it was a hit! Highly recommend for anyone looking to enjoy true Mexican flavors. " (*Curated Review*)

" After hearing so many good things, I finally tried Pollo Regio and I’m glad I did! The food was tasty, though I felt that the prices were a little high for the portion sizes. It's a great option for a quick bite, but I wouldn't call it completely authentic as I was expecting more traditional flavors. " (*Curated Review*)

" Disappointed with my experience, the chicken I ordered was dry, and I had to wait longer than expected. The staff was friendly while attending but the wait was frustrating. Not sure if I would try again based on this. " (*Curated Review*)

" Had a disappointing experience last week. The food was cold, and the services at the drive-thru were subpar. I ordered chicken and rice but got the wrong order and had to go back and wait again. I really wanted to love this place, but consistency seems to be an issue. " (*Curated Review*)

" Dropped by on a weekend, and it was super busy! The food was good, but I felt rushed. The staff was nice, but they seemed overwhelmed with orders. Despite that, my order was correct, and the flavors were on point. I recommend trying the horchata; it's delicious! Just be prepared for potentially long waits during peak hours. " (*Curated Review*)

Archived Reviews (2611)

" After my visit, I have mixed feelings. The chicken I had was flavorful, but I found the portion sizes a little lacking compared to the price. The staff was friendly enough, but the overall experience didn't blow me away as I expected. " (*Curated Review*)

" I love bringing my kids here! The portion sizes are fantastic, and I always leave feeling full. My favorites are the carne asada and their handmade tortillas. The staff is friendly and attentive, always checking in on us. We've made it a weekly tradition to visit Pollo Regio, and it never disappoints. The atmosphere is warm and welcoming. " (*Curated Review*)

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