Pizza Waterloo
Restaurant
$$
3.5
(175)
Unclaimed
Pizza Waterloo has received mixed feedback, primarily highlighting issues with service and authenticity. While some diners appreciate the food, there is a prevalent dissatisfaction regarding the atmosphere and staff interactions. Quality control seems to be a significant concern among patrons, questioning the authenticity of some menu items.
Closed · opens 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Phone number: (450) 539-2900
Address: 3029 Rue Foster, Waterloo, QC J0E 2N0, Canada
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My husband and I decided to explore what Pizza Waterloo has to offer last week. The poutine was exceptional; too much sauce tends to lead to soggy fries, yet they managed to maintain crispiness. We also tried a combination pizza. The combination was generous but, again, the crust wasn’t the best I’ve had. A nice touch was the staff’s eagerness to help us, providing recommendations based on what they enjoyed. I wouldn't mind visiting again, even just for those fries! " (*Curated Review*)
" Two weeks ago, I decided to treat my family to dinner from Pizza Waterloo. I wish I had read the reviews beforehand! The restaurant looked disorganized, and hygiene seemed questionable. I spotted staff handling money and food without changing gloves or washing hands. The pizza was too oily and not what I expected when ordering an 'authentic' pizza. On the bright side, the customer service was friendly, but that's where the positives ended. We felt let down and won't be returning anytime soon. " (*Curated Review*)
" My friends and I decided to stop in for a quick dinner, and while the ambiance was lacking, the food exceeded my expectations. I ordered a pepperoni pizza, and it was honestly pretty tasty! The crust was just right, and the cheese was melted perfectly, rich in flavor. The service could use some improvement, especially since we waited longer than usual for our orders. But overall, I'd say it's worth a visit if you're in the area. Just manage your expectations in terms of cleanliness! " (*Curated Review*)
" Eating out at Pizza Waterloo was a decent experience overall. The pizza was enjoyable, though not exactly what I’d call authentic. The staff seemed pleasant enough during our visit, but the management organization appeared lacking. I'd suggest they focus on better hygiene and performance standards, as those diners who come for a cozy meal may hesitate due to visible cleanliness issues. " (*Curated Review*)
" My experience with Pizza Waterloo was mixed. I think there's definitely room for improvement. The pizza we ordered was flavorful, but the base was chewy and didn't have the crispiest texture. The service was very slow, and I noticed a bit of confusion at the counter with orders. What struck me most was the unkempt environment; they really need to work on cleanliness. I might try this place again, but I'm not in a rush. " (*Curated Review*)
Archived Reviews (142)
" I can't help but feel a bit let down after dining at Pizza Waterloo. The pizza tasted fine, but not authentic Italian by any means. The prices were reasonable but it didn't feel worth it given the service we received. We were forgotten about and waited far too long for our meal. The cleanliness was also disappointing. Overall, I wouldn't plan on returning again anytime soon. " (*Curated Review*)
" An interesting experience at Pizza Waterloo. The menu had decent options but honestly let down by their execution. I tried the specialty pizza which seemed promising but lacked the punch you'd expect. They should focus on freshness to make their dishes pop. Service was okay but definitely needs to be more proactive. Not a place I'd visit regularly, but I may give it a second chance. " (*Curated Review*)