Panda Express
Restaurant
$
3.3
(136)
Panda Express provides a fast-food experience that lacks authenticity in its offerings. Many customers express disappointment over inconsistent food quality, with concerns about freshness and proper preparation. The customer service varies significantly, often receiving mixed reviews, which impacts the overall dining experience. The atmosphere typically reflects the fast-food nature of the establishment, but it can be quite impersonal.
Restaurant website: Website
Phone number: (541) 897-9366
Address: 11617 Island Ave, Island City, OR 97850, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Went in expecting a quick meal but got frustrated by multiple items being out of stock. The staff suggested I wait for them to replenish, but who has that kind of time? The food I did get was rushed and didn't taste fresh at all. I could hardly taste any flavor in my broccoli beef. While the drive-through was fast, I'd rather have a decent meal than a quick one. Saving my money for somewhere else from now on. " (*Curated Review*)
" I always enjoy trying new fast-food branding, but after my first visit to Panda Express, I was left feeling cold. The service was decent, but the food quality left a lot to be desired. I got the teriyaki chicken but was surprised at how bland it was, and the rice didn’t help the matter either. It was apparent to me that the authenticity was missing compared to what I’ve had in other Chinese restaurants. I might consider giving it another shot in the future, but it’s not a priority right now. " (*Curated Review*)
" The last time I visited Panda Express, I had a very mixed experience. The breaded chicken was well cooked, but my chow mein was dry and over-seasoned. I understand fast food can vary, but this was extreme. The staff took a long time to prepare every order, which was puzzling for a fast food restaurant. Overall, between the inconsistency in food quality and the average service, I’m advocating for a serious overhaul in their leadership or management. " (*Curated Review*)
" Panda Express was a letdown this time. The food was barely warm and lacked seasoning; even the rice tasted bland. The cashier seemed distracted and didn't provide the best customer service. Although I did enjoy the orange chicken, I couldn't shake the feeling that everything else was just mediocre. I’ve been to better fast-food spots, and unfortunately, I don’t see myself returning soon unless I hear they make improvements. " (*Curated Review*)
" An okay option for fast food, Panda Express's food can be hit or miss. I enjoyed the orange chicken, which is their star but was disappointed by the chow mein being bland and slightly cold. The staff was friendly though, and that just might be the saving grace for this restaurant. If they can improve the culinary side of things, I think I would be more inclined to come back. " (*Curated Review*)
Archived Reviews (110)
" Despite its faults, I do appreciate Panda Express's efforts to provide a quick meal alternative. The food isn’t bad, but it’s not mind-blowing either. I had an enjoyable enough meal, and the service was relatively quick, but don’t come here expecting gourmet Chinese. It has its own charm, particularly if you’re looking for a quick bite to eat without a long wait. " (*Curated Review*)
" After many disappointing meals, I’ve concluded that Panda Express is not worth the calories. Each visit I’ve faced issues, from being out of items to receiving food that felt old. The last visit had poorly cooked chicken that left a bad taste in my mouth—literally! I can’t recommend this spot to anyone looking for a decent meal. I'd rather cook at home than waste money at this location again. " (*Curated Review*)
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