Golden Wok
Chinese Restaurant
$
3.8
(485)
Golden Wok faces criticism for inconsistent service and food authenticity. Despite some favorable mentions of specific dishes, many reviews highlight a decline in quality and rude customer interactions as major drawbacks.
Restaurant website: Website
Phone number: (205) 798-7288
Address: 1421 Forestdale Blvd #113, Birmingham, AL 35214, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited Golden Wok last weekend after hearing mixed reviews. Sadly, my experience was quite disappointing. The service was painfully slow, and the employee at the register seemed annoyed. I ordered the sweet and sour chicken, and while it was edible, it lacked the flavor and authenticity I was hoping for. The portion was decent, but the overall experience left much to be desired. I doubt I will return anytime soon. " (*Curated Review*)
" The Golden Wok experience has soured for me. After being a regular for years, I feel as if the recent changes brought a decline in both service and food quality. The last meal I had there consisted of overly salty dishes and a staff member who seemed unapproachable. If things don't improve soon, I feel I will have to part ways permanently. " (*Curated Review*)
" I visited for lunch only to find that they were out of several dishes I wanted. I ended up with sweet and sour chicken which was subpar. The chicken pieces were overly breaded and tasted old. Service was quick, but the attitude from the staff left a lot to be desired. This restaurant has been falling short of expectations for a while now. " (*Curated Review*)
" I have been a loyal customer of Golden Wok for nearly a decade, but my recent visits have been frustrating. The quality has gone downhill, specifically with the egg rolls that used to be superb but now taste frozen. The staff seems indifferent to the customers, perpetuating a terrible dining experience. While I appreciate that they stay open during tough times, I think it's time for some serious changes in management and menu quality. I'd love for them to return to their former glory. " (*Curated Review*)
" I didn't have the best experience at Golden Wok, unfortunately. The food left much to be desired; I tried the shrimp lo mein and it was very bland. My main concern, however, was the service. The individual at the register seemed irritated while I was ordering. This has become a place I rarely visit anymore. " (*Curated Review*)
Archived Reviews (390)
" A friend raved about Golden Wok, so I thought I'd try it out. Unfortunately, the customer service was terrible from the get-go. My order was never taken, and once I flagged down someone to help, he didn't seem interested. The food was hot once it arrived, but it didn’t make up for the waiting and the rudeness. " (*Curated Review*)
" After years of enjoying take-out from Golden Wok, I had a really rough experience last week. The cashier yelled at me when I asked for extra duck sauce, which was just rude. I ordered the Mongolian beef, and it tasted like it was overly reheated. My friend had a similar experience with the crab rangoon; it was soggy and lacked flavor. It's sad to see a once-great restaurant decline like this. " (*Curated Review*)
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