Fazoli's
Restaurant
$
4.2
(389)
Fazoli's presents a mixed experience. While many customers praise the freshness and flavor of specific dishes like the pasta and breadsticks, concerns about authenticity resonate, especially considering it is a fast-casual Italian chain. Customer service varies significantly, with some patrons experiencing outstanding service while others report issues related to attentiveness or cleanliness. Though the overall dining experience can be enjoyable, it's essential to approach each visit with tempered expectations regarding food authenticity.
Restaurant website: Website
Phone number: (270) 228-4444
Address: 192 Garden Mile Rd, Henderson, KY 42420, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited Fazoli's on a busy Saturday and was pleasantly surprised by how well everything was managed. The staff was friendly and the food came out quickly. I ordered the baked spaghetti and it was delicious! The breadsticks were heavenly, too. Overall, a great experience and I would love to come back. " (*Curated Review*)
" Honestly, I had high hopes going to Fazoli's given the family atmosphere and quick service, but the food was just okay. The alfredo sauce seemed a bit bland and the chicken parmesan lacked seasoning. The staff was friendly enough, but I expected more given the reviews. It’s a decent spot for a quick meal, but I'm not sure I’d recommend it if we’re looking for authentic Italian taste. " (*Curated Review*)
" This restaurant has gone downhill since my last visit. The service was slow, and the food didn't taste fresh. My spaghetti seemed like it had been sitting out for too long. I was disappointed by this experience, and I don’t plan to return anytime soon. It’s sad because I used to enjoy their meals and service. " (*Curated Review*)
" My kids always ask for Fazoli's when we're out. The atmosphere is delightful for families, and the food is always hearty. We love their subs as much as the pasta! The staff is consistent with their friendly service, and we rarely have any complaints. Highly recommend it for a family outing! " (*Curated Review*)
" I don’t often visit Fazoli's, but my experience was mixed. While the breadsticks are indeed tasty, my main dish tasted rather bland. Service could improve with a bit more attention to the customers. Although I appreciated the cleanliness of the restaurant, I expected a bit more flavor overall. " (*Curated Review*)
Archived Reviews (313)
" My family celebrated my son's birthday at Fazoli's and it was a hit! The pizza was a crowd-pleaser, and the staff really went out of their way to make it special. They even offered a complimentary dessert. It really felt welcoming and fun. We'll definitely be back for family gatherings. " (*Curated Review*)
" Had a birthday celebration at Fazoli's and it was a great choice! The staff even brought out a small dessert to celebrate. The food was tasty, especially the pesto pasta that just hit the spot. The place had a lively atmosphere which added to the fun. Overall, a fantastic experience. " (*Curated Review*)
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