Ootoya Chelsea

Japanese Restaurant $$ 4.4 (1192)


Ootoya Chelsea is celebrated for its authentic Japanese cuisine, delivering a comforting dining experience that many patrons find reminiscent of traditional meals in Japan. The majority of reviews commend the quality and freshness of the dishes, particularly items like the grilled fish and various hot pots. The service is generally highlighted as attentive and friendly, contributing to a pleasant atmosphere. However, there are some mixed insights regarding specific sushi offerings, indicating varying levels of satisfaction with certain menu items.

Overall:

4.5

(965 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.2


Restaurant website: Website

Phone number: (212) 255-0018

Address: 8 W 18th St, New York, NY 10011, USA

Opening hours

Monday: 11:30 AM – 3:00 PM, 5:30 – 9:00 PM
Tuesday: 11:30 AM – 3:00 PM, 5:30 – 9:00 PM
Wednesday: 11:30 AM – 3:00 PM, 5:30 – 9:00 PM
Thursday: 11:30 AM – 3:00 PM, 5:30 – 9:00 PM
Friday: 11:30 AM – 3:00 PM, 5:30 – 10:00 PM
Saturday: 11:30 AM – 3:00 PM, 5:30 – 10:00 PM
Sunday: 11:30 AM – 3:00 PM, 5:30 – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Accessibility

  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Absolutely loved Ootoya! The moment I walked in, I felt like I stepped into a cozy part of Japan. The ambiance was warm and inviting. The Tofu was homemade and just heavenly! The variety in their menu is impressive, making it hard to choose what to eat. The service was friendly and quick, and I was pleasantly surprised by the generous portion sizes, making the price worth it. I will definitely be back for more! " (*Curated Review*)

" I gotta say, Ootoya is a mixed bag for me. The atmosphere is lovely, and I appreciate the authenticity they aim for. However, while some dishes like the miso black cod were excellent, others, specifically the sushi, left something to be desired. It was tough and didn't have the freshness I expected. Service was prompt and friendly, but I think they can do better with the food consistency. I'll be back, hopefully to try something new off the menu. " (*Curated Review*)

" Unexpectedly delightful! We celebrated a friend's promotion here and it was a great choice. Our dishes came out quickly and were beautifully presented. The miso soup was unlike any I have had before. The portions were reasonable, and everyone found something they liked. I’ll definitely be coming back for future celebrations! " (*Curated Review*)

" I have to admit, I was a bit disappointed with my last visit. The service was slow, and while the food was decent, it didn't wow me like it has in the past. I ordered the katsu, and it was good but not memorable. The ambiance is still lovely, but I felt a bit let down this time. I hope they can step up their game because I want to love this place like I used to. " (*Curated Review*)

" After reading the reviews, I expected a lot from Ootoya, but the experience didn't quite live up to the hype. We ordered a variety of dishes but felt that the flavors were somewhat bland and the portion sizes were smaller than I anticipated for the price. The service was alright but not as attentive as I hoped for. The atmosphere was nice, but I think I will try another place out next time. " (*Curated Review*)

Archived Reviews (955)

" I had a pretty good experience here. The food tasted fresh, and I loved the ambiance. My only complaint would be that I found the miso soup to be a tad too salty for my liking. The service was prompt and friendly; my server checked up on me several times. Overall, I enjoyed myself but there’s room for improvement. " (*Curated Review*)

" Had a pleasant lunch at Ootoya, although I found the menu selection to be limited. The atmosphere is inviting, and I enjoyed the warmth of the staff. However, the sushi was not to my taste—lacked the freshness I was expecting. Overall, solid place but might explore other options next visit. " (*Curated Review*)

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