Palacana

Ice Cream Shop $ 4.6 (768)


Palacana is a cherished spot in Kansas City, known for its authentic homemade Mexican desserts and ice cream. Customers rave about the extensive variety of flavors and the genuine Mexican experience, ensuring that anyone visiting can enjoy delightful and unique treats. The bustling atmosphere and friendly service make for a memorable outing, even if the space can be a bit cramped.

Overall:

4.5

(626 reviews)

Authenticity:

4.5

Atmosphere:

4.1

Service:

4.3


Restaurant website: Website

Phone number: (816) 221-0192

Address: 830 Southwest Blvd, Kansas City, MO 64108, USA

Opening hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Though the atmosphere is a little busy, I can overlook that for the delicious flavors offered here. I had their coconut ice cream, which was beautifully crafted and tasted authentically Mexican. The staff was helpful, giving great recommendations. I'll definitely return to sample more flavors in the future! " (*Curated Review*)

" My experience at Palacana was wonderful! The creativity in their dessert options is impressive, from fresh fruit bowls to exquisite ice cream. The staff has always been attentive even when there's a line. I give it a solid 5 for authenticity; it genuinely feels like you're eating authentic Mexican treats. I can't wait to bring my friends here! " (*Curated Review*)

" I was blown away by the flavors at Palacana! The hand-made paletas are incredible, especially the mango and coconut flavors. The ice cream is rich and creamy, and the portions are generous! I brought my entire family, and we all found something we loved. The service was excellent, with staff who happily answered all my questions. Can’t wait to come back and try more of the unique flavors! " (*Curated Review*)

" Palacana has the most delicious and authentic Mexican ice cream. The flavors are unique and made with fresh ingredients. I was there last week and had the best Coconut sorbet I've ever had! Although the seating is limited, the atmosphere is welcoming, and it feels like a community spot. Definitely a place to return to, and I plan on bringing friends soon! " (*Curated Review*)

" What a fantastic place! Each visit has introduced me to new flavors, and I love everything I've tried. The coconut paleta is a must! I also appreciate the friendly service; the employees seem genuinely happy to be there. My only complaint is the parking situation, which can be tough at busy times. Overall, I recommend this spot for anyone who craves authentic Mexican ice cream and treats. You won't regret it! " (*Curated Review*)

Archived Reviews (616)

" Delicious! The elote is some of the best I’ve ever had, and the ice cream is truly authentic! My family and I had the horchata and the Mexican candies, and they made our day! I loved the vibrant atmosphere there, even if it was a little crowded. I recommend going early to beat the rush. Overall, a fantastic place to stop by after dinner! " (*Curated Review*)

" I stumbled upon this little gem by accident, and I'm so glad I did! The ice cream is amazing, and the variety is overwhelming. The strawberry cheesecake flavor was a delightful surprise. However, it can be a little cramped inside, especially during peak times, which is the only downside. But if you can look past that, you will have an incredible experience. Highly recommend the churros as well, they were fresh and crispy. " (*Curated Review*)

More reviews not shown...

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