Chipotle Mexican Grill
Mexican Restaurant
$
2.3
(294)
The Chipotle location in Wilmington has received numerous negative reviews primarily focusing on the authenticity and quality of the food served. Many customers have expressed disappointment due to frequent shortages of ingredients, poor service, and inconsistent portion sizes. Despite being a popular chain known for its customizable burritos and bowls, patrons have reported that this location fails to meet typical standards.
Restaurant website: Website
Phone number: (937) 571-0059
Address: 2816 Rombach Ave, Wilmington, OH 45177, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" If you want mediocre meals and a dash of disappointment, this Chipotle is the place for you. During my visit, I found the restaurant dirty, and to my dismay, they were running out of multiple ingredients. The burrito I ordered had tiny portions which made it feel like an appetizer. Very disappointing! If only they would manage their supplies effectively. " (*Curated Review*)
" If you value your time and money, stay away from this Chipotle! It was my second visit, and just like the first, they were out of several essential items, including beans and meat. The employees didn’t seem to care either. It was chaotic, and I ended up getting a salad that felt more like a punishment than a meal. I got charged for a full meal but left feeling empty and regretful. " (*Curated Review*)
" I had a surprising experience with this Chipotle location! While it was chaotic, the staff were friendly. However, they were often out of essential ingredients. My bowl was half empty, which made me question whether I'd receive my money's worth. Perhaps if the management stepped in to train staff properly, this location could thrive rather than flounder. " (*Curated Review*)
" What a sad experience at this Chipotle location! My order was seriously mixed up, and the employees were completely indifferent. The food had very little flavor, and I felt totally unsatisfied after eating here. I would not recommend this location to anyone, as it lacks basic operational standards. " (*Curated Review*)
" I have tried to like this Chipotle location, but each time has disappointed me. Long lines and scarce ingredients, not to mention the chaotic environment. On my latest visit, I was served a burrito that had chicken but tasted old. I think the management has serious issues they need to address. I cannot recommend this Chipotle at all. " (*Curated Review*)
Archived Reviews (237)
" Came in hoping for a full range of options, but this Chipotle just fell short. The menu seemed limited because they were out of most toppings. I tried their burrito bowl, but it was lacking flavor, and the portion size was small. The employees were friendly enough but seemed overwhelmed, leading to a slow service experience. " (*Curated Review*)
" Absolutely terrible experience! I walked into the restaurant to find it filthy, with dirty tables and food all over the floor. The staff seemed more interested in chatting than preparing food. I ordered a chicken burrito, but they were out of chicken! How is that even possible?! I left without ordering anything and won't be returning again. Such a bummer, as I love Chipotle. " (*Curated Review*)
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