El Pollo Loco
Mexican Restaurant
$
4.0
(470)
El Pollo Loco delivers a delightful range of flavorful dishes that are praised for their authenticity. While many customers appreciate the fast service and quality of food, there are occasional inconsistencies that can affect the overall experience, particularly regarding portion sizes.
Restaurant website: Website
Phone number: (925) 449-2697
Address: 1144 E Stanley Blvd, Livermore, CA 94550, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I'm a regular at El Pollo Loco and absolutely love their chicken dishes! The grilled chicken is always flavorful and juicy, and the sides complement the main dishes nicely. It can sometimes be hit-or-miss with the service speed, but overall the staff is courteous and helpful. My only complaint would be the cleanliness of the dining area during peak hours; it's a little unpredictable. Regardless, this location continues to be a favorite of mine for a quick and tasty meal! " (*Curated Review*)
" I stopped by El Pollo Loco last weekend and was amazed by how fresh and flavorful their chicken was! The citrusy marinade really stands out, making their grilled chicken a must-try. Their side of rice complemented the chicken perfectly, and the salsa bar had a variety of options that added an excellent kick to my meal. The staff were also super friendly, making sure I had everything I needed. This location has definitely become my go-to for a quick meal that doesn't sacrifice taste. Highly recommend! " (*Curated Review*)
" El Pollo Loco is my family’s favorite quick dining option! The chicken is always juicy, and the flavor is just right for a cozy dinner. Last week, I tried their chicken tacos, and they were packed with ingredients. My kids love their fries as well! I encountered a small issue with my order however, where they forgot some sides, but overall we were quite satisfied with our meal. I love the vibrant atmosphere of the restaurant! " (*Curated Review*)
" My experience at El Pollo Loco left much to be desired. The food quality was not up to par with what I've experienced at other locations. The chicken was dry and overcooked, and the service was slow — I felt like I was left waiting with no updates on my order. In the end, I left feeling disappointed and unsure if I would return anytime soon. I had high hopes since I’ve heard so many good things about the chain, but this visit did not meet those expectations. " (*Curated Review*)
" I had a mixed experience at El Pollo Loco. The food was decent, especially the chicken, but I would say it could have been fresher. Service was a bit slow, and the seating area wasn’t as clean as I would have liked. However, the pricing made up for it somewhat, as the meals are reasonably priced for the portion sizes. I might come back to give it another try, but I hope they can keep the quality consistent next time. " (*Curated Review*)
Archived Reviews (378)
" I have been dining at El Pollo Loco consistently and they have never disappointed! The chicken is always on point, and the flavors are just right. I tried their street tacos and was blown away by the quality – the corn tortillas were fresh, and the salsa was vibrant! The dining area is generally clean, however, on a busy evening, it could use some extra attention. Overall, I highly recommend anyone looking for quick Mexican-inspired meals — El Pollo Loco is an excellent choice. " (*Curated Review*)
" El Pollo Loco is my family's favorite quick meal choice, especially for weeknight dinners. We love their whole chicken meal which comes with sides that are always satisfying and packed with flavor. The fresh salsas they offer are a great addition, especially the chipotle sauce! Although it can get busy and service may be a little slower during peak hours, the staff is generally friendly and attentive. On our last visit, everything was on point. We also appreciate that they have continued good hygiene practices which is reassuring during these times. Will definitely keep coming back! " (*Curated Review*)
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