El Pollo Loco
Mexican Restaurant
$
4.2
(890)
El Pollo Loco consistently delivers quality food that often feels authentic, particularly regarding their famed grilled chicken. While service levels vary, many customers appreciate the friendliness of the staff and the overall dining experience.
Restaurant website: Website
Phone number: (818) 767-1257
Address: 8351 Sunland Blvd, Sun Valley, CA 91352, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I can't count how many times I've dined with El Pollo Loco and for good reason. Their chicken is to die for; I can taste the spices from the first bite. However, consider ordering ahead on busy nights if possible, as dining in can become chaotic. I appreciate the sit-down area, but the traffic can be off-putting. Staff are generally accommodating and responsive! " (*Curated Review*)
" I had a lackluster experience at El Pollo Loco lately. While their chicken is usually on point, my last meal was overcooked and lacked the traditional flavors I expect. I waited quite a while for my order and felt that the staff could have been more attentive. I still love their food, but I would hope for an improvement next time. " (*Curated Review*)
" I just stopped by El Pollo Loco and was amazed at how fresh everything tasted. I had the grilled chicken with sides, and the flavors were amazing. The beans were a highlight; they had just the right amount of seasoning and heat! Service was a bit slow, but it was busy, and the staff was working hard. I'll definitely be back! " (*Curated Review*)
" I had high hopes for El Pollo Loco after hearing everyone rave about it. I decided to grab a quick meal on a busy weekday. Unfortunately, the chicken was dry and overcooked, which was a big letdown. The drive-thru service was quick, but the staff seemed rushed and not very friendly. I appreciate the convenience, but I expected better quality for what I paid. Maybe I'll give it another shot, but I won't be in a hurry to return. " (*Curated Review*)
" El Pollo Loco has been around for ages, and it never disappoints! I always order the chicken salad, which is fresh and satisfying. My only complaint is the inconsistency in service; some days the staff are super friendly and quick, while other times, they seem overwhelmed. Regardless, the food is reliably good, so I keep coming back. " (*Curated Review*)
Archived Reviews (714)
" I don’t usually write reviews, but I felt compelled to share my experience at El Pollo Loco. As a frequent visitor, I love the grilled chicken's flavor, which is always satisfying. However, the service can be hit or miss. On my last visit, they forgot part of my order! Thankfully, the staff rectified it quickly, but it was an inconvenience. Still an overall good experience! " (*Curated Review*)
" First time ever trying El Pollo Loco the other day! I had their chicken tacos, and they were excellent. The portions were generous, and the toppings were fresh. The only complaint would be the wait time, as it was busy during lunchtime. The cashier was sweet and polite, making the wait easier. I'm excited to explore more of the menu! " (*Curated Review*)
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