Kimono's Chinese takeout
Restaurant
$$
3.7
(322)
Despite a mix of customer experiences, the restaurant maintains a reasonable variety of food choices, although concerns about the authenticity and quality of certain dishes have been raised. Many appreciate the portion sizes, but overall consistency remains an issue.
Open until 8:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (905) 788-1818
Address: 440 Niagara St, Welland, ON L3C 3Z3, Canada
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Been coming here for years and still enjoy their wonton soup and fried rice. However, they have faltered over the years with their chicken dishes, which now mostly taste pre-cooked. I couldn’t help but feel that they might be cutting corners to save costs. Staff is generally nice, and the atmosphere, although casual, still feels welcoming. I will continue to support them but wish they’d return to their previous standards. " (*Curated Review*)
" I usually love Chinese food, and my first purchase here should have been the start of something great. But unfortunately, my experience was marred by incorrect orders and food that tasted like it had been sitting out too long. The staff didn’t seem to care much, which was disappointing. A friend recommended the place, but I can’t say I will be back. Really unfortunate. " (*Curated Review*)
" This past weekend I decided to try Kimono’s once again, and while I had my doubts due to previous visits, I was pleasantly surprised. The portion sizes were generous, the staff was friendly, and they even offered us a complimentary dish for our wait! The sweet and sour chicken was tangy, and the fried rice was well balanced. A reaffirming experience for me and my family. Worth a second chance! " (*Curated Review*)
" Having moved to Welland not long ago, I was eager to try Kimono's based on recommendations. I was disappointed by the chicken fried rice—it was overly salty. The staff were accommodating, but it didn't make up for the lack of quality in certain dishes. I was really hoping for something authentic, but it fell short. Will think twice before ordering again. " (*Curated Review*)
" Visited her with friends and was quite shocked by their reviews! We didn't have a great experience. The food was so-so, with the sweet and sour chicken tasting like it had come from a frozen box. The service was friendly, but nothing made up for the average food quality. I may give it another try, but I’m not holding out too much hope. " (*Curated Review*)
Archived Reviews (259)
" I took my kids to Kimono's after reading some encouraging stories about this restaurant. Unfortunately, the fanciful stories did not hold true, as the food was far from fresh. The chicken balls felt greasy, and the fried rice tasted off. The service was kind, but the atmosphere seemed quite uninviting for a family establishment. I may be hesitant about returning due to these experiences. " (*Curated Review*)
" The food quality has decreased over the past few visits, which is disheartening because I loved Kimono's. The chicken dishes often taste frozen and lack seasoning. The fried rice is enjoyable; however, consistency is key, and I hope they find a way to bring everything back to the standard it was when I first started coming here. Overall disappointing. " (*Curated Review*)
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