Chen's Kitchen
Chinese Restaurant
3.6
(189)
Chen's Kitchen presents itself as a Chinese takeout option but struggles with authenticity and service. Some customers have referred to the food as lacking flavor and character typical of genuine Chinese cuisine. While the staff can be friendly, many express dissatisfaction with the inconsistency in service and food quality, leading to a diminished overall experience.
Phone number: (919) 494-8103
Address: 3392 US-1, Franklinton, NC 27525, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve been going to Chen's Kitchen for years now, and while sometimes the food hits the mark, there are days it misses. It’s become a tradition to dine here when we're looking for a quick comfort meal. I appreciate the warm service, even if the consistency in food quality isn't always there. I hope it doesn’t change hands anytime soon. " (*Curated Review*)
" I had a wonderful experience at Chen's Kitchen yesterday! The staff was friendly and even gave me extra sauce at no charge. I loved their dumplings; they were properly cooked and very flavorful. It's not the fanciest restaurant around, but sometimes you just want nice, comforting takeout. " (*Curated Review*)
" Chen's Kitchen provides decent meals but they have room for improvement. For a quick bite, their fried egg rolls were decent, but the main dishes need more flavor. The ambiance is lackluster, and it feels cramped. Perhaps a little TLC could elevate the experience greatly. " (*Curated Review*)
" When I began trying more Chinese food, I chose Chen's Kitchen based on recommendations. Sadly, I found the flavor lacking. The chicken tasted pre-frozen, and there was too much sauce on it. The ambiance was less than inviting too. I won't consider returning, as many other options are in town that I haven't tried. " (*Curated Review*)
" Being a fan of Chinese cuisine, I really wanted love Chen's Kitchen. Unfortunately, the dishes didn’t deliver; the stir-fry tasted bland, and the vegetable fried rice was not fried at all! The service was somewhat helpful but definitely overwhelmed. Overall, I felt it was overpriced for the quality. " (*Curated Review*)
Archived Reviews (153)
" Chen's Kitchen is a family-operated restaurant that's good for a quick meal. I had the beef with broccoli, which was decent but not out of this world. It tasted like your standard takeout, just lacking in authenticity. The atmosphere feels cramped and could use some uplifting décor. Still, I appreciate the friendly staff, and I hope for improvements. " (*Curated Review*)
" I've been a loyal customer at Chen's Kitchen for years! Sure, it has its ups and downs, but that's expected with takeout. They consistently deliver on their lo mein. The hours of operation are convenient, and the owner often remembers my order, which adds a nice personalized touch to the experience. " (*Curated Review*)
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