El Pollo Loco
Mexican Restaurant
$
4.3
(139)
El Pollo Loco is praised for its delicious grilled chicken and authentic Mexican flavors, offering a friendly atmosphere and a welcoming staff. However, some customers report inconsistencies in service and portion sizes, impacting their overall dining experience.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (323) 443-8233
Address: 8601 Santa Monica Blvd, West Hollywood, CA 90069, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Every visit is such a treat! I absolutely love their spicy chicken and how attentive the staff is. Cleanliness is always on point, and the feel of the place is friendly. It's my go-to spot whenever I'm in the area. Highly recommended! " (*Curated Review*)
" Unfortunately, my visit was disappointing. I ordered the spicy chicken and it was overcooked, dry, and lacked that distinctive flavor. Additionally, the staff didn't seem to care about my concerns which is unfortunate as I've heard great things about this place. " (*Curated Review*)
" I have mixed feelings about my visit to this location. While the chicken was flavorful and fresh, the service felt a bit rushed, and I didn’t get the side I ordered. The ambiance is nice, but I think they need to work on keeping the service consistent. However, I might give it another chance. " (*Curated Review*)
" I can’t believe how consistently good El Pollo Loco is across all locations! The chicken is marinated to perfection, and the flavors are unbeatable. Each visit feels like a little piece of home. Thank you, El Pollo Loco! " (*Curated Review*)
" Tried El Pollo Loco for the first time during a busy lunch hour, and while the place was packed, the staff managed the rush well. I tried the chicken burrito and it was delicious! I’d just say, if you're coming on a weekend, expect a wait. Definitely coming back! " (*Curated Review*)
Archived Reviews (113)
" Had a great visit! The chicken was flavorful and juicy, and I appreciate the cleanliness of this location. The service staff is always upbeat and friendly, creating a nice atmosphere for dining in or taking out. " (*Curated Review*)
" This restaurant has a great atmosphere for anyone. It's perfect for a casual date or family outing. My chicken burrito was packed with flavor! I thoroughly enjoyed my meal and plan to return soon to explore more of the menu. " (*Curated Review*)
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