El Pollo Loco
Mexican Restaurant
$
4.0
(918)
El Pollo Loco has garnered a mixed reputation among its customers, with a focus on grilled chicken and some traditional sides. While many enjoy the authentic flavors and quick service, some reports mention inconsistencies in food quality and service. Overall, this establishment serves as an option for those seeking fast-casual chicken dishes with a somewhat authentic flair amidst a blend of experiences.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (817) 472-9730
Address: 4911 S Cooper St, Arlington, TX 76017, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The grilled chicken burrito was exactly what I needed! It had great flavors and the portions were satisfying. I had my doubts initially because of some mixed reviews, but this place exceeded my expectations today. The cashier was friendly and efficient. Plus, I loved the salsa bar with all the fresh toppings! Definitely a place I would recommend if you’re in the mood for some quick, tasty chicken. " (*Curated Review*)
" If you want authentic grilled chicken, El Pollo Loco is the place to go! Each item I've tried has packed plenty of flavor and didn’t disappoint. The salsas are some of the best I've had, and I appreciate the unlimited option. However, the last two visits had me waiting too long for freshly prepared meals. They really should focus on the efficiency of their service without compromising food quality. " (*Curated Review*)
" I was deeply disappointed with my recent meal. The grilled chicken I received was completely dried out. I had high expectations coming in to try this place and left feeling frustrated. There was also a long wait with no explanation as to why. I might be willing to give it another try down the line but only if I hear positive feedback from others. " (*Curated Review*)
" I got really hungry after running errands and decided to give El Pollo Loco a shot. As soon as I got my food, I felt optimistic, but then I bit into the chicken. It was oddly chewy and very overcooked, which left a bad impression. I also had to wait a bit longer than expected, which I find frustrating. The service was decent but could use improvements. I might come back and give it another chance hoping for a better experience. " (*Curated Review*)
" I recently celebrated a family gathering at El Pollo Loco, thinking it was a great choice. However, the staff seemed overwhelmed, and we waited forever for our food. When it finally arrived, we were underwhelmed by the chicken; some pieces were good, but others were almost inedible due to dryness. It felt more like a fast food stop than a nice family meal, which was disappointing. The flavors can be great, but the inconsistency needs improvement. " (*Curated Review*)
Archived Reviews (736)
" I can't say enough how much I love the chicken here! I usually order the chicken salad, and it's always tasty and fresh. The service is overall good, but during my last visit, the staff seemed overwhelmed, which caused a delay. Still, the quality of food keeps me coming back. I’ve yet to be disappointed with the taste! " (*Curated Review*)
" I tried the chicken salad and was disappointed. There was hardly any chicken, and the greens looked wilted. I know El Pollo Loco can prepare good food, but this left a sour taste. The service was fine, but when you're paying for salad, you expect freshness. I might return, but only for the grilled chicken because I need to see improvement in the salads. " (*Curated Review*)
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