Pollo Loco
Mexican Restaurant
$
4.3
(1001)
Pollo Loco is a lively spot that offers a variety of Mexican dishes, though opinions vary on its authenticity. While some dishes are praised for freshness and flavor, others are considered lacking. Service can be inconsistent, but many guests appreciate the portions relative to the price.
Phone number: (865) 286-5514
Address: 1732 Newport Hwy, Sevierville, TN 37876, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Pollo Loco has been my go-to spot for years, but my recent visit left me a little disappointed. While the ambiance is still charming, my chicken was overcooked and lacked flavor. The service wasn't as attentive as I remember. I'm hoping this was just an off day for them. I'll give it another try next month. " (*Curated Review*)
" I had an okay experience at Pollo Loco. The atmosphere was nice, but the food fell a little flat for me. I tried their nachos, and they were pretty standard, nothing exciting. On the flip side, my friend loved their chimichanga! The service was decent, but it took us longer than expected to flag down our waiter for refills. I might return, but I'm on the fence about it. " (*Curated Review*)
" We stumbled into Pollo Loco while on vacation and I must say it was one of the highlights of our trip! The tacos were amazing, and the service was very welcoming. The restaurant's decor is vibrant and reflects the Mexican culture nicely. If we ever come back to this area, Pollo Loco will definitely be on our list of places to revisit! " (*Curated Review*)
" I recently celebrated my birthday at Pollo Loco, and it was a hit! The staff went above and beyond to make our group feel special. From the chips and salsa to the delightfully cheesy enchiladas, the food was fantastic. I loved the festive atmosphere, complete with colorful decorations. Will definitely come back to celebrate more special moments here! " (*Curated Review*)
" Wow, my visit to Pollo Loco was fantastic! I ordered the steak burrito, which was massive and delicious! Full of flavor and topped with a rich sauce, it exceeded my expectations. The service was prompt, and our waiter was super friendly. The only downside was that it was quite crowded, but it was worth the wait. I'll definitely be back to try other items on the menu! " (*Curated Review*)
Archived Reviews (802)
" Finally visited Pollo Loco after hearing so many good things! I enjoyed their veggie burritos, which were packed with flavor and fresh ingredients. I also loved the simple, casual look of the place—perfect for a quick bite. The servers were friendly but could be a bit slow at times. All in all, a solid place to grab some tasty Mexican food. " (*Curated Review*)
" Delicious! A friend recommended Pollo Loco, and I couldn't be happier with my experience. The tacos were bursting with flavor, and the homemade salsa was a perfect addition. I also appreciated how attentive our server was; she kept our waters filled and checked in often. The ambiance was lively but relaxed—ideal for catching up with friends. Highly recommend it! " (*Curated Review*)
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