El Pollo Loco
Mexican Restaurant
$
4.1
(675)
El Pollo Loco offers a varied menu focused on chicken dishes, which many customers believe have an authentic flavor profile. While the food is often praised for its taste, the service and atmosphere can be inconsistent, with some locations demonstrating a commitment to cleanliness and customer satisfaction.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (714) 540-5058
Address: 2990 Bristol St, Costa Mesa, CA 92626, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This location was a disappointment for me. I had high hopes for the garlic wings I had heard so much about, but they came out overcooked and dry. The fries lacked the expected flavor and seemed like they had been sitting out for too long. On top of that, the staff appeared unbothered, despite the long wait times. I think I might skip this spot in the future. " (*Curated Review*)
" Just had lunch here and it was a quick and tasty option. The grilled chicken burrito was satisfying, but I wish it had some more seasoning. Service was decent, although I had to ask for more salsa a few times. The atmosphere was okay, with personal space being a bit limited during busy hours. Overall, it met my needs, but I might explore other options next time. " (*Curated Review*)
" My experience at El Pollo Loco left me with mixed feelings. The food was decent, but I was expecting a bit more in terms of authenticity. The chicken tasted good, but it didn’t have the smoky flavor I was hoping for. Service was friendly, but they seemed overwhelmed during the lunch rush. Overall, not bad for a fast-food option, but I might look elsewhere next time. " (*Curated Review*)
" I recently visited El Pollo Loco and was pleasantly surprised by the quality of the food. The grilled chicken was moist and packed with flavor, and I appreciated the variety of salsas available. The atmosphere was casual and welcoming, making it a great place for a quick meal. I can't wait to come back and try more of their menu! " (*Curated Review*)
" El Pollo Loco has become a family favorite. The value for the price cannot be beaten! We love getting the family meal which is enough to feed all four of us. The kids devour the chicken and we appreciate having quick, affordable meals that don't skimp on taste or quality. I highly recommend their chicken tinga if you want something with spice! " (*Curated Review*)
Archived Reviews (542)
" I want to emphasize how fantastic the customer service was! The staff were so pleasant and helpful, especially when I asked about menu recommendations. I ended up with the pollo bowl, which was everything I hoped for. The portion was just right, and the flavors were vibrant. The environment was cheerful, making for a great dining experience! " (*Curated Review*)
" The nachos I ordered were not as filling as I would have liked. They looked appealing but lacked portion size for the price. The service drained my patience as I waited long for my food, too. I hope they can work on their efficiency because I really enjoy their food otherwise. " (*Curated Review*)
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