Chipotle Mexican Grill
Mexican Restaurant
$
2.2
(50)
Chipotle Mexican Grill's new location has received mixed reviews, with many customers pointing out that while the food can be authentic, the service and overall experience seem inconsistent. The freshness of ingredients is consistently praised, but operational issues have marred some customers' experiences.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (860) 389-9030
Address: 124 Boston Post Rd, Waterford, CT 06385, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had high hopes for this new Chipotle location, but it fell flat. The portions were unexpectedly small, and I felt like I was paying premium prices for subpar food. The staff seemed disorganized, and I overheard complaints from other customers about missing items. The only redeeming quality was the fresh taste of the ingredients, but that alone isn't enough to make me come back. " (*Curated Review*)
" I’ve been to quite a few Chipotle locations and honestly, this one is the worst. There’s an undeniable level of disorganization among the staff. I waited over 50 minutes for two burritos, only to find that one had the wrong protein. Not sure if I’ll be giving this Chipotle another chance. " (*Curated Review*)
" I frequently eat at Chipotle, so I was eager to try this new location. While the staff seemed overwhelmed, my food was tasty, and the portion was decent. I noticed a few issues with cleanliness in the dining area; I hope they can fix this soon as I'd love to come back for more. " (*Curated Review*)
" Hard pass! The food was terrible. The ingredients were not fresh at all, and my burrito fell apart before I could eat it. There was a long wait, and the staff didn’t seem to care as they ignored my concerns. This spot has a long way to go. " (*Curated Review*)
" I had a somewhat pleasant experience. Staff were nice enough, and after a little confusion with my order, they sorted it out. The food tasted fresh and was generously portioned. No complaints, just an overall satisfactory experience. " (*Curated Review*)
Archived Reviews (42)
" I visited Chipotle on a weekend and was surprisingly pleased! The staff was friendly, and I could see them prepping fresh ingredients right in front of me. My burrito was loaded with toppings and had great flavor. While the restaurant could use some cleaning, the overall experience was enjoyable. I hope this continues as the staff gets more settled in! " (*Curated Review*)
" I’m going to be honest; I’ve never been to Chipotle before, and I was excited. My expectations were not met. I ordered a bowl, and it was significantly smaller than I thought it would be. The flavor was alright, but nothing spectacular. The staff weren’t particularly welcoming either. I don’t think I’ll be returning anytime soon. " (*Curated Review*)
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