Taco Bell

Fast Food Restaurant $ 4.0 (1517)


Taco Bell is perceived by many as a low-authenticity fast-food outlet, and while the food is enjoyed by some for its convenience and taste, service issues and order accuracy complaints are prevalent. Customers experience inconsistency with service levels, and the overall atmosphere tends to be variable depending on staffing and management.

Overall:

2.9

(1225 reviews)

Authenticity:

2.0

Atmosphere:

3.2

Service:

3.0


Restaurant website: Website

Phone number: (231) 796-3443

Address: 604 S State St, Big Rapids, MI 49307, USA

Opening hours

Monday: 7:00 AM – 3:00 AM
Tuesday: 7:00 AM – 3:00 AM
Wednesday: 7:00 AM – 3:00 AM
Thursday: 7:00 AM – 3:00 AM
Friday: 7:00 AM – 4:00 AM
Saturday: 7:00 AM – 4:00 AM
Sunday: 7:00 AM – 3:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Despite the flaws of Taco Bell, I have a soft spot for their creative menu options. Recently, I tried the new spicy chicken sandwich taco, and it was delightful! I loved the crunch from the taco and the balance of the spicy mayo. I will say the service was a bit slow, and they forgot my drink. But I talked to the staff, and they fixed it promptly. I think with a few adjustments, this location could shine. " (*Curated Review*)

" I must say, this is not my favorite Taco Bell location. The service is quite poor, and it feels like they are always under-staffed. I ordered my food via the app and still waited ages to get it. The burrito I received was poorly made and lacked the usual flavor I expect from Taco Bells. I think they need to improve on training their staff. It's a shame because I usually love Taco Bell. It can be great when everything works well, but sadly here, it just didn't come together. " (*Curated Review*)

" Wow, my recent experience at Taco Bell left me quite dissatisfied. The dining area was a mess, and it took far too long to get my order. I understand that fast food can get busy, but waiting nearly 30 minutes for a simple burrito is ridiculous! When I finally received my food, it was cold and unappetizing. It's hard to justify the prices when the quality and service don't match up. I hope they can improve because I used to enjoy their food. " (*Curated Review*)

" I had an ok experience at Taco Bell recently. The service was fast, and my order was exactly what I wanted. However, the dining area looked a bit neglected, with some trash on the floor. I had the crunchwrap, which was pretty average. I'll return again because it's good for a quick meal, but they need to work on their cleanliness and consistency. " (*Curated Review*)

" Went to Taco Bell for a quick lunch the other day, and it met my expectations. The menu has a nice variety, and I like how affordable everything is. My chalupa was fresh, and the service was efficient. Though the atmosphere could use a bit of improvement, I am always happy to get a great meal for the price. Plus, it’s open late, which is a plus for night owls like me! " (*Curated Review*)

Archived Reviews (1215)

" I was really looking forward to my meal at Taco Bell, but it ended up being a letdown. My order was mixed up with the person behind me, and it took a while to fix it. The burrito I had was tasty once I got the right one, but the delay took away from the experience. I know mix-ups happen, but it’s how places deal with it that counts. They handled my complaint well though, which is a positive. " (*Curated Review*)

" A solid late-night option! I dropped by Taco Bell after a concert and found it surprisingly quick given the time. The Crunchwrap Supreme was delicious, though I noticed they skimped a bit on the sour cream. I could also do without some of the noisy patrons. Still, a thumbs up for the friendly cashier who made my experience enjoyable. I'll return for the convenience and quick bites! " (*Curated Review*)

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