Chipotle Mexican Grill
Mexican Restaurant
$
2.5
(426)
Chipotle Mexican Grill has received a significant number of negative reviews regarding its cleanliness and quality of service. Many customers noted issues with food freshness and portion sizes, leading to dissatisfaction. While the food has some authentically Mexican elements, overall, there appears to be a decline in quality and attention to detail.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (973) 668-4184
Address: 461 Rte 10 Suite C100, Ledgewood, NJ 07852, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This was my first visit to Chipotle and I was left highly unimpressed. The employees seemed rushed and careless. My burrito was lacking in ingredients, and the flavors were bland—definitely not the authentic Mexican taste I was hoping for. Furthermore, the cleanliness of the restaurant was questionable with dirt on the tables and floors. A chain that I thought would be reliable has really let me down. " (*Curated Review*)
" I am genuinely surprised at how far the quality at Chipotle has dropped. My burrito bowl came out lukewarm, and they skimped on ingredients compared to what I used to get. The dining area was messy with trash everywhere, and I even found an old chip bag under my table. It seems like this location doesn’t care about cleanliness or customer satisfaction anymore. " (*Curated Review*)
" Okay, I admit I was hesitant to come back after my last experience, but I thought I'd give it one more shot. Huge mistake. This time, the server didn’t listen when I asked for no beans on my burrito, and I got a heaping spoonful of them anyway. The dining area resembled a disaster zone, and the staff seemed oblivious. I won’t be wasting my time here again. " (*Curated Review*)
" A major letdown. I've been frequenting Chipotle for years, but this time was just awful. My order was wrong and the staff seemed uninterested in remedying the situation. On top of that, the dining area was chaos. It's a sad state when a restaurant is this messy and the food isn’t even fresh. I will not be coming back. " (*Curated Review*)
" Easily the worst dining experience I've had in a while. I ordered a burrito that ended up being mostly rice and barely any of the fillings I actually wanted. To top it all off, the environment was dirty and staff were laughing instead of working. It seems like no one takes this place seriously—you'll definitely be better off going somewhere else. " (*Curated Review*)
Archived Reviews (342)
" I came in for a takeout order and the experience made me rethink if I even want to eat here again. The staff was unprofessional and the seating area looked completely neglected. My steak burrito was not flavorful and felt meager in portions compared to what I usually get from Chipotle. Overall, it felt like a scam paying those prices for such poor quality. " (*Curated Review*)
" First and last visit to this Chipotle! The quality of food was below par, the staff was unfriendly, and I felt like I was being served leftovers. My salad was wilted, and I couldn't even eat half of it. Cleanliness was obviously not a priority for the employees since it looked like they hadn't swept the floor or wiped the tables in ages. Just disgusting! " (*Curated Review*)
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