Chipotle Mexican Grill
Mexican Restaurant
$
2.6
(466)
Chipotle Mexican Grill often impresses customers with the authenticity of its food, maintaining a consistent quality reminiscent of traditional Mexican cuisine. However, many patrons have expressed significant disappointment regarding cleanliness and service standards at this particular location, indicating areas needing urgent improvement.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (406) 755-0078
Address: 2264 US-93, Kalispell, MT 59901, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have frequented Chipotle locations across the country, and this particular one is by far the least impressive. While the flavors in my bowl were spot on – I had the steak with cilantro-lime rice and fresh salsas – the overall dining experience was ruined by the filthy setup. There was food on the floor, and dirty tables everywhere. The staff also seemed overwhelmed, which contributed to the slow service. I truly hope they invest in better management and cleanliness standards to elevate this location. " (*Curated Review*)
" Had I read the bad reviews about this Chipotle before visiting, I might have chosen to go elsewhere. I was not pleased with the service; the dining area was unkempt and there was confusion over my order regarding available ingredients. Enhancements are necessary for this location. I had a decent bowl, but it overshadowed by the lack of appeal in the restaurant. I really hope they can turn this around. " (*Curated Review*)
" I recently decided to try Chipotle for the first time, largely because I’ve heard so much about it from friends. Despite the disarray around the dining space, I was pleasantly surprised by the flavor of my chicken burrito. It was packed with fresh ingredients and tasted great! However, I can't overlook how dirty the floors were. I wouldn’t be quick to return unless I hear of some clean-up efforts. " (*Curated Review*)
" I’ve had my share of awful dining experiences, and this one ranks close to the top. The food was quite good, which is why I’m giving it a star. However, the environment was literally disgusting. Tables were sticky and littered with crumbs, and I had to clean the area myself before sitting down. It’s shocking that a brand like Chipotle allows such a low standard. I hope they can bring things back up because their food deserves a better atmosphere to shine. " (*Curated Review*)
" I am a long-time Chipotle fan, but my recent experience at this location was disappointing. The food was just as good as I remembered, but I encountered numerous frustrations with the service aspect. Staff seemed unable to keep up with the volume of orders, leading to long wait times. The restaurant itself was also quite uninviting, with trash collecting at the entrance. I hope this situation can be remedied, as I love Chipotle and would hate to steer clear of a location I frequent. " (*Curated Review*)
Archived Reviews (374)
" I had a reasonable experience at Chipotle. The food was decent, authentic, and I enjoyed the flavors. However, that was overshadowed by the inconsistent cleanliness and overall atmosphere. I couldn’t find a clean table and had to take my meal to-go. I sincerely hope their management can prioritize better housekeeping. Otherwise, it is a hard pass for my next visit. " (*Curated Review*)
" While the food was undeniably authentic and flavorful, what stood out was just how messy the dining area was. There were sticky surfaces, food on the floor, and no one to take care of it. The employees appeared to be scrambling between hungry customers and maintaining cleanliness but fell short. They should focus on restoring this place's charm. " (*Curated Review*)
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