Chipotle Mexican Grill
Mexican Restaurant
$
2.7
(78)
The restaurant presents a mixed experience with occasionally authentic Mexican food, though numerous recent reviews point to issues in service and consistency. It's clear that while some customers enjoyed the flavors, many expressed dissatisfaction with the freshness and presentation of the ingredients.
Restaurant website: Website
Phone number: (828) 382-1076
Address: 176 Sparks Dr, Forest City, NC 28043, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, I don’t understand the hype. My experience was quite lackluster. I ordered online and arrived on time, but my meal wasn't ready. When I finally got my bowl, it was hardly filled, and all I could taste was the rice. The atmosphere was chaotic, and the staff appeared overwhelmed. It’s unfortunate because I wanted this location to thrive, but I think they need to find better management. I won’t be visiting again unless there are significant changes. " (*Curated Review*)
" I visited Chipotle for the first time since their opening, excited to try their well-known burritos. Unfortunately, my experience was disappointing. The food arrived cold, and the ingredients seemed skimpy compared to what I’ve had at other locations. The steak was overcooked and chewy. The atmosphere was hectic, with employees talking amongst themselves while the line of customers waited. I can't say I’d recommend this location until they sort out their operational issues. " (*Curated Review*)
" My experience at this Chipotle was both thrilling and disappointing. The excitement of having a Chipotle nearby quickly faded when I received my order. The burrito I ordered lacked the usual generous portion of chicken and was cold by the time I got it. The restaurant was chaotic, and it took an abnormally long time to get my order filled correctly. On the positive side, the flavors were on point, but the experience left a bad taste in my mouth, and I’m hesitant to return soon. " (*Curated Review*)
" My experience was frustrating overall. I visited the restaurant on a Wednesday afternoon expecting a quick meal but waited nearly 30 minutes for my food. Once I finally got my order, they had given me the wrong burrito. The employees were nice but seemed overwhelmed and had little coordination. I encourage the management to allocate better training for staff to enhance the customer experience. " (*Curated Review*)
" This was my first experience with Chipotle, and I was eager to try their burritos. Unfortunately, the meal was below my expectations. The ingredients seemed stale and lacked the flavor I remembered from other locations. The staff was helpful but appeared overwhelmed. Overall, I think they need to improve their quality control to ensure customers receive fresh ingredients; otherwise, I won't return. " (*Curated Review*)
Archived Reviews (64)
" I have been to many Chipotles, and I hope this one improves. During my last visit, the service was slow, and I noticed they ran out of multiple ingredients while I was waiting. The atmosphere felt uninviting, and the food presentation was lacking. When I finally received my meal, I was disappointed in the portion sizes for the price. It just didn't feel up to the Chipotle standards I have come to expect. The staff, although friendly, seemed overwhelmed. I hope they can get things sorted out soon. " (*Curated Review*)
" I tried this Chipotle for the first time a few weeks back, and I was excited because I love a good burrito. However, my order was wrong upon arrival, missing key components and the ingredients felt stale. Unfortunately, the service was quite lacking, as I felt like a nuisance rather than a customer. The prices are pretty steep, and I expected much better quality for what I paid. Overall, it was an unfortunate experience, and I probably won’t return to this location. " (*Curated Review*)
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