El Pollo Loco
Mexican Restaurant
4.6
(78)
El Pollo Loco offers a range of flavorful chicken dishes that many customers consider authentic and reminiscent of traditional Mexican grilling. The atmosphere is generally praised, but experiences can vary with service, highlighting the importance of staff training and attentiveness.
Restaurant website: Website
Phone number: (626) 339-7337
Address: 100 N Azusa Ave, Covina, CA 91722, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited El Pollo Loco for the first time yesterday, and it exceeded my expectations! The chicken was perfectly grilled and seasoned just right. The staff was super friendly and accommodating. The ambiance was cheerful and inviting, which made my meal even more enjoyable. I ordered a burrito and it was huge—definitely worth the price. I will certainly be coming back, perhaps to try their other offerings like the tacos or quesadillas! " (*Curated Review*)
" El Pollo Loco has quickly become my favorite fast casual spot! Each visit, I am welcomed by a warm atmosphere and friendly workers. I usually opt for the chicken avocado burrito, which is packed and just bursting with flavors. I also love their spicy salsa, which adds a delightful kick! It’s a bit on the pricier side, but given the quality, I think it’s worth it. I highly recommend this place to anyone looking for authentic and delicious Mexican food! " (*Curated Review*)
" I had a delightful time at El Pollo Loco! The service was outstanding, and the staff seemed genuinely happy to be there. I ordered the grilled chicken platter, and it was absolutely delicious—moist and well-seasoned. The sides of beans and rice complemented the chicken perfectly. The only downside is that it can get a bit crowded during peak hours. Nevertheless, I thoroughly enjoyed my meal and look forward to returning soon! " (*Curated Review*)
" I’ve been to El Pollo Loco many times, and the food is almost always consistent. However, during my last visit, the staff seemed disorganized, and my order took much longer than usual. I ordered the classic 1/4 chicken combo. At least I know their flavors won’t disappoint, but it does get frustrating when the service isn’t up to par. Still, I appreciate their effort to provide customers with quality meals. " (*Curated Review*)
" I’m a frequent customer at El Pollo Loco and usually have a good experience. However, during my last visit, the chicken tasted different—maybe it was overcooked or just not as fresh. The service was decent, but the staff seemed a bit overwhelmed. I'm hoping this was just a one-off experience, as I'm usually quite pleased with their food offerings. Still, I appreciate their commitment to fresh ingredients. " (*Curated Review*)
Archived Reviews (64)
" I had a celebratory dinner at El Pollo Loco, and it was fantastic! The service was fantastic, and my grilled chicken was tender with a remarkable smokiness that left me craving more! My server was friendly and engaged with us, which added to the experience. I can see why this place is so popular! " (*Curated Review*)
" I am not a huge fast-food person, but I had a great experience at El Pollo Loco! The food was fresh, the place was clean, and they had very attentive staff. I ordered chicken enchiladas and they were surprisingly good, packed with flavor. I will definitely add this place to my list! " (*Curated Review*)
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