Mexican Restaurant
$
3.3
(117)
Customers have mixed feelings about Chipotle Mexican Grill, particularly highlighting issues with food authenticity and portion sizes. Despite some positive experiences with the taste and freshness of the ingredients, many report dissatisfaction with service quality and cleanliness at certain locations, which has affected their overall dining experience.
Restaurant website: Website
Phone number: (270) 632-2973
Address: 3100 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don’t know what the hype is all about. I ordered through the mobile app to save time, only to arrive and find my order wasn't ready. After waiting several extra minutes, I was handed a sad-looking bowl that was half a serving at best. When I called to question this discrepancy, the employees ended up arguing in front of customers. It was utterly unprofessional! I will not be returning to this Chipotle anytime soon. Just disappointing. " (*Curated Review*)
" Although I had experienced good service here in the past, recently I had to double-check my order to ensure accuracy because the staff seemed distracted. No one seemed to be in charge! I attribute this to the rush, but I'm also wary of consistency. The food is still great, and I loved the flavor—I had a carnitas burrito with everything on it—but they could improve on keeping the environment organized. " (*Curated Review*)
" Although my first outing at Chipotle resulted in minor hiccups, I think it was still a positive experience! The staff was friendly and tried their best despite being busy. The chicken burrito was spicy but flavorful, and I appreciated the abundant toppings. I noticed the dining area could use some cleaning up; if they made that improvement, I think many customers would have a better picnic experience. " (*Curated Review*)
" The burrito was good, but honestly a bit overpriced compared to other Chipotles I’ve visited. The staff was friendly, but they seemed overwhelmed by the lunch crowd. I ordered steak and expected a hefty portion, but it was standard. I am a regular at Chipotle and typically get generous servings elsewhere. Overall, not a bad experience, but I likely won’t be back to this location unless it improves. " (*Curated Review*)
" I must say, I was very skeptical about this location due to some of the negative reviews I had come across. However, my experience was quite the contrary! The burrito I had was loaded with flavor and ingredients. I went for the chicken with extra toppings, and boy, it didn't disappoint! The staff seemed cheerful and eager to help, which definitely added to the overall positive vibe. The only downside was that the restaurant was a bit noisy, but not to the point that it ruined my meal. I'll definitely revisit. " (*Curated Review*)
" Had a disappointing meal at Chipotle. I got the chicken burrito bowl, and the protein was scarce, contrary to my previous experiences where I could barely close the lid. The service was friendly but a bit slow, and it didn’t help the overall experience. I hope my next visit is better, as I really do like Chipotle! " (*Curated Review*)
" What a fantastic experience! Chipotle did not fail to delight my taste buds. Their chicken burrito absolutely hit the spot with a perfect blend of flavors. I found the prices reasonable given the portion sizes and the freshness of the ingredients. The only downside was that the place could get a little noisy. Nevertheless, I would certainly return for another satisfying meal! " (*Curated Review*)
Address: 500 Novadell Way, Hopkinsville, KY 42240, USA
Address: 3022 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Address: 200 North Dr, Hopkinsville, KY 42240, USA
Address: 115 E 1st St, Hopkinsville, KY 42240, USA
Address: 1115 N Main St, Hopkinsville, KY 42240, USA
Address: 2819 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Address: 2620 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Address: 125 Turtle Creek Dr, Hopkinsville, KY 42240, USA
Address: 200 Richard Mills Dr, Hopkinsville, KY 42240, USA
Address: 4011 Fort Campbell Blvd, Hopkinsville, KY 42240, USA