Chipotle Mexican Grill
Mexican Restaurant
$
3.3
(117)
Customers have mixed feelings about Chipotle Mexican Grill, particularly highlighting issues with food authenticity and portion sizes. Despite some positive experiences with the taste and freshness of the ingredients, many report dissatisfaction with service quality and cleanliness at certain locations, which has affected their overall dining experience.
Restaurant website: Website
Phone number: (270) 632-2973
Address: 3100 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don’t know what the hype is all about. I ordered through the mobile app to save time, only to arrive and find my order wasn't ready. After waiting several extra minutes, I was handed a sad-looking bowl that was half a serving at best. When I called to question this discrepancy, the employees ended up arguing in front of customers. It was utterly unprofessional! I will not be returning to this Chipotle anytime soon. Just disappointing. " (*Curated Review*)
" Although I had experienced good service here in the past, recently I had to double-check my order to ensure accuracy because the staff seemed distracted. No one seemed to be in charge! I attribute this to the rush, but I'm also wary of consistency. The food is still great, and I loved the flavor—I had a carnitas burrito with everything on it—but they could improve on keeping the environment organized. " (*Curated Review*)
" I decided to try Chipotle after several friends recommended it. I was expecting a top-notch experience, but the service was lackluster. The staff seemed disorganization and overwhelmed even though the place wasn't busy. I ended up receiving the wrong order, but they fixed it promptly. The burrito was decent but not spectacular. I may give it another chance in the future. " (*Curated Review*)
" Today was my first time trying Chipotle's food, and I was pleasantly surprised! The burrito bowl I had was packed with rice, beans, and all sorts of toppings. The portion was amazing! I felt like I received great value for my money. The staff was friendly, and even though the place was busy, they managed to keep things flowing well. I will definitely be visiting again! " (*Curated Review*)
" Although my first outing at Chipotle resulted in minor hiccups, I think it was still a positive experience! The staff was friendly and tried their best despite being busy. The chicken burrito was spicy but flavorful, and I appreciated the abundant toppings. I noticed the dining area could use some cleaning up; if they made that improvement, I think many customers would have a better picnic experience. " (*Curated Review*)
Archived Reviews (95)
" Had a disappointing meal at Chipotle. I got the chicken burrito bowl, and the protein was scarce, contrary to my previous experiences where I could barely close the lid. The service was friendly but a bit slow, and it didn’t help the overall experience. I hope my next visit is better, as I really do like Chipotle! " (*Curated Review*)
" What a fantastic experience! Chipotle did not fail to delight my taste buds. Their chicken burrito absolutely hit the spot with a perfect blend of flavors. I found the prices reasonable given the portion sizes and the freshness of the ingredients. The only downside was that the place could get a little noisy. Nevertheless, I would certainly return for another satisfying meal! " (*Curated Review*)
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