El Pollo Loco
Mexican Restaurant
$
4.2
(594)
El Pollo Loco is generally well-regarded for its flavorful grilled chicken and varied menu, showcasing authenticity in its offerings. Customers appreciate the consistency in the quality of food, though some express concerns over service and cleanliness. Overall, many patrons find it a solid choice for quick, delicious meals.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (818) 506-7667
Address: 12453 Burbank Blvd, Valley Village, CA 91607, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I absolutely loved my meal at El Pollo Loco! I had the grilled chicken salad, and the chicken was incredibly tender and full of flavor. On top of that, the fresh ingredients made the salad taste so good. The staff was very polite and attentive, ensuring that we had everything we needed. The ambiance is cozy, making it a perfect spot for a quick meal or a casual outing. Highly recommend trying it out! " (*Curated Review*)
" Came here expecting a usual fast-food experience, but the quality was surprisingly high! Had the chicken wrapped with all the sides, and everything was fresh. The servers were friendly and seemed to genuinely care about the guests. I would love to come back and try more items on the menu! " (*Curated Review*)
" Thought I’d give this place a shot, and I was left questioning my choice. The chicken was undercooked, and the sides were just bad. I approached the manager about the issue, but the response wasn’t as accommodating as I would have liked. Not sure I’ll return after this experience. " (*Curated Review*)
" El Pollo Loco is my go-to for quick meals. Their chicken is consistently juicy, and the prices are always reasonable. I really appreciate their salsa bar; it's a great value-add. The atmosphere is casual, making it easy to enjoy a meal without any fuss. Totally recommend it if you haven't been! " (*Curated Review*)
" Disappointed with this location. I ordered the chicken burrito and received a lukewarm, seemingly old wrap that lacked any flavor. I understand they might close soon, but I still expect a fresh meal. The restaurant wasn’t busy, but the service was slower than I anticipated. I’ll be looking elsewhere for my next meal. " (*Curated Review*)
Archived Reviews (477)
" I've visited a couple of different El Pollo Loco locations, but this one stands out! The chicken was fresh, and the sides were tasty—not to mention the great service I received made my experience enjoyable. Will certainly be back for more! " (*Curated Review*)
" On a recent trip to El Pollo Loco, my family and I were pleasantly surprised by the variety they offered. From flavorful chicken to tasty sides like mac and cheese, we really enjoyed our meal. The portions were sufficient for the price, and the location itself was clean and welcoming. I felt the staff could be a bit quicker during busy times, but I'd still recommend this place! " (*Curated Review*)
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